Orientation Student Manager

Universities of Wisconsin•Superior, WI
•Onsite

About The Position

The Orientation Student Manager position is a year-round role for current University of Wisconsin-Superior students. This position involves working in conjunction with the Assistant Dean of Students and Dean of Student’s Case Manager to plan, implement, and coordinate various orientation and student support programs. Key responsibilities include program development, budget monitoring, event facilitation, student staff supervision, marketing, and administrative support. The role also involves significant involvement with the Yellowjacket Pantry and Campus Free Store, focusing on customer service, inventory management, and donation coordination. Professional development is also a component of this role, with assigned educational sessions.

Requirements

  • Current UW-Superior student in good academic standing with a semester GPA of 2.5 and cumulative GPA of 2.75 or above
  • Ability to work fall 2026, including the last 1-1.5 weeks of winter break leading up to winter WoW 2027, as well as spring 2027 at a minimum (longer preferred).
  • Previous experience in a leader position such as, but not limited to: Orientation Group Leader, SOAR or WoW Team Leader, Peer Mentor, etc.
  • Have a positive attitude, enthusiasm and a passion for and general knowledge of UW-Superior
  • Demonstrated strong interpersonal, communication, and peer to peer leadership skills and the potential/willingness to further develop these skills
  • Evidence of excellent organizational skills
  • Ability to respond thoughtfully and rationally to diverse situations
  • Interest in addressing food insecurity on campus
  • Willing to work with a diverse group of people and empathize with first-year and transfer student needs
  • Must be comfortable presenting in front of large groups of students, staff, faculty and parents/family
  • Ability to work autonomously and be self-motivated
  • Ability and willingness to adjust to changing situations
  • Experience working with basic desktop publishing (Word, Excel, etc.)
  • Attendance at all training sessions and all orientation activities are a requirement for this position. No exceptions will be made.
  • Meeting with Assistant Dean of Students and DOS Case Manager: ASAP
  • 20 hours of training
  • Food Safety for Pantry training
  • Civil Rights Training
  • Preview Days (Tabling Portion) – unless conflicts with class (TBD)
  • SOAR Events (Spring/Summer TBD)
  • Work 20-25 hours/week over summer and also winter break
  • Fall WoW Team Leader Training: Tentatively August 20 and 23
  • Fall WoW Events: August 28- 31, 2027
  • Winter Team Leader Training: Tentatively Jan. 14-15, 2027
  • Winter WoW and Weekend Activities: Tentatively Jan. 17-19, 2027
  • Monthly Central Staff Meetings
  • Bi-weekly 1:1 with Supervisor
  • Office Hours/Pantry Hours
  • 8-10 hours per week during semesters
  • 20-25 hrs/week during summer and winter breaks
  • Flexibility during holidays/breaks will be considered
  • Employment will require a criminal background check.
  • If you have prior work history within the last seven years with Universities of Wisconsin or State of Wisconsin agencies, a personnel file review check for employee misconduct.
  • References to answer questions regarding employee misconduct, sexual violence and sexual harassment.
  • Verification of identity and legal right to work in the United States as required by the Immigration Reform and Control Act.

Nice To Haves

  • Longer employment preferred beyond spring 2027
  • May not enroll in summer classes that occur during the day
  • Must maintain minimum semester GPA of 2.5 or higher per semester employed as an Orientation Student Manager

Responsibilities

  • Set professional and program goals for academic year
  • Assist Assistant Dean of Students as the lead in development and implementation of programs
  • Assist in monitoring the orientation budget and spending
  • Coordinate assessment of orientation programs as deemed necessary
  • Participate in evaluation process twice per year (after 1st semester and end of 2nd semester)
  • Facilitate/provide leadership during WoW (fall and winter) as well as coordinate Labor Day and MLK events as necessary
  • Assist with the Yellowjacket Pantry: customer service, office hours, donation gathering, tracking, temperature monitoring, inventory management
  • Assist with Campus Free Store: customer service, office hours, donation sorting and management; data entry
  • Assist Assistant Dean of Students as the lead in development and implementation of Weekend of Welcome programs (fall and spring semesters) and Parent & Family programs/resources
  • Reserve and confirm all programming spaces for WoW programs
  • Contacting/confirming presenters and entertainers for WoW programs
  • Oversight of all Entertainment Contracts, COIs, and Purchase Orders pertaining to WoW programming
  • Manage WoW registrations and communications using PeopleSoft and/or current CRM
  • Facilitate Fall and Winter WoW sessions as needed
  • Create periodic reports regarding WoW registrations and petitions
  • Coordinate Move-In Crew and Hospitality Tables in conjunction with Admissions, Residence Life and other campus constituents for fall and spring semesters
  • Serve as a liaison to other organizations and offices involved with orientation/WoW
  • Coordinate assessment of WoW programs and other programs as deemed necessary
  • Assist Assistant Dean of Students as lead in development and implementation of student staff hiring/selection process
  • Collaborate with fellow Orientation Student Manager to design student staff training sessions and coordinate and confirm space and presenters
  • Coordinate portions of training with Res Life
  • Co-supervise up to 15-20 Team Leaders for WoW programming in the fall and 4-6 Team Leaders for Winter WoW programming
  • Supervise student volunteers who assist with Campus Free Store and Yellowjacket pantry and prioritize their tasks
  • Create publicity materials, application process and interview process/questions for Team Leader selection
  • Work with University Relations to develop, order, and disseminate new student mailings
  • Update Orientation program tri-fold board for Preview Days and SOAR events
  • Work with internal databases
  • Provide motivation to Team Leaders during WoW
  • Provide excellent customer service to students, families and members of the UW-Superior community
  • Assist with assessment of WoW/orientation programs and Student Learning Outcomes
  • Other duties as assigned
  • Serve students who visit Yellowjacket Pantry in accordance with Civil Rights policies of University, State of Wisconsin, and partner agencies
  • Greet and assist students shopping in pantry and provide excellent customer service
  • Refer any comments/complaints about pantry to Case Manager
  • Manage inventory in pantry with DOS Case Manager, including ordering and discarding/documentation of spoilage/expired items
  • Data entry for pantry, including temperature monitoring
  • Communicate and coordinate donation drives
  • Assist with creating fliers and other marketing needs
  • Assist student visitors as needed and document items taken by visitors
  • Help manage inventory by updating items displayed, reviewing donations, and identifying items for redistribution off campus
  • Assigned professional development work that includes both facilitated and independent educational sessions.

Benefits

  • Pay is $14/hr for 8-10 hours/week during the academic year and 20-25 hours/week during the summer and winter breaks (during WoW days this may be more)
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