Orientation Specialist

U.S. Xpress Enterprises, Inc.•Markham, IL

2d•$16 - $21•Onsite

About The Position

Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.

Requirements

High school, GED or equivalent experience required
Good organization and communication skills required

Nice To Haves

College preferred
Experience in the transportation industry preferred
DOT knowledge of driver requirements preferred
Knowledge of Excel, Paperless System, and AS 400 preferred
Ability to scan and use copy machine preferred

Responsibilities

Efficiently and effectively process drivers attending orientation. Drivers must be processed through Department of Transportation (DOT) regulations and U.S. Xpress policy to ensure a quick and effective hiring process.
Verify and scan all information on driver’s licenses, permanent residence cards, and social security cards. Clip all documents to driver files. This includes physical standards test, medical cards and physicals, chain of custody, and direct deposit forms.
Assist Medical, PST, and EFA technicians on site by coordinating/communicating information to drivers.
Assist drivers with correcting information on paperless applications and orientation documentation and resubmitting the applications for verification.
Assist Onboarding Compliance Specialists in obtaining additional safety documentation and information on driver applications.
Assist Human Resources and driver by reviewing tax forms, W-4, HR audits, and I-9.
Complete and review all other driver documentation in orientation.
Review Driver Medical Cards and Physicals and organize for driver to carry in the truck.
Travel and provide remote assistance to other terminals, as needed, to support personnel shortages.
Provide support for driver on-boarding activities that occur during non-traditional workdays/hours.
Communicate orientation schedules and anticipated driver volumes to our third-party providers who play a role in the on-site orientation process (i.e.: DOT physicals, drug testing, physical standards testing, EFA, etc.).
Responsible for addressing questions about drivers going through pending qualification or disqualification processes.
Communicate travel arrangements for drivers who are disqualified and/or are hired from pending qualification status.
Assist walk-in applicants and return-to-work employees.
Performs other duties as assigned.