Organizational Development Manager

City of Memphis • Memphis, TN

5h

About The Position

Works under the direction of the Talent Management Senior Manager to administer organizational development, training, change management, employee engagement, and workforce effectiveness programs. Drives organizational performance by identifying skills gaps, designing training curricula, and delivering leadership or professional development sessions. Leads employee development initiatives, career pathway programs, and the Learning Management System (LMS), ensuring alignment with organizational goals and applicable standards. Develops and manages professional development, career counseling, and inclusive workforce initiatives. Designs, develops, and delivers leadership and professional training programs using needs assessment and instructional design methods. Analyzes factors affecting employee morale, motivation, supervision, and leadership, and recommends improvements to organizational effectiveness. Conducts research on organizational structures, communication systems, and workforce dynamics. Partners with internal stakeholders, business units, and consultants to conduct applied research and support organizational initiatives. Manages the LMS, including system implementation, maintenance, enhancements, and reporting. Coordinate career pathway programs, including Urban Fellows initiatives. Evaluates the effectiveness of training programs through surveys, assessments, and performance metrics, and adjust as necessary. Facilitates workshops and training sessions as needed. Assists in the development and administer of surveys, performs statistical analyses, and develops competency models. Directs the development of learning materials, including web-based training, reference guides, and instructional content. Assigns and reviews work, evaluates employee performance, and supports staff development. Leads organizational development projects, implements risk management practices, and collaborates with leadership and stakeholders to support strategic objectives. Supports leadership in communicating key organizational messages, ensuring alignment with the company’s values and culture. Facilitates open communication across teams to promote collaboration, transparency, and a positive work environment.

Requirements

• Works under the direction of the Talent Management Senior Manager
• Administer organizational development, training, change management, employee engagement, and workforce effectiveness programs
• Drives organizational performance by identifying skills gaps, designing training curricula, and delivering leadership or professional development sessions
• Leads employee development initiatives, career pathway programs, and the Learning Management System (LMS)
• Develops and manages professional development, career counseling, and inclusive workforce initiatives
• Designs, develops, and delivers leadership and professional training programs using needs assessment and instructional design methods
• Analyzes factors affecting employee morale, motivation, supervision, and leadership, and recommends improvements to organizational effectiveness
• Conducts research on organizational structures, communication systems, and workforce dynamics
• Partners with internal stakeholders, business units, and consultants to conduct applied research and support organizational initiatives
• Manages the LMS, including system implementation, maintenance, enhancements, and reporting
• Coordinate career pathway programs, including Urban Fellows initiatives
• Evaluates the effectiveness of training programs through surveys, assessments, and performance metrics, and adjust as necessary
• Facilitates workshops and training sessions as needed
• Assists in the development and administer of surveys, performs statistical analyses, and develops competency models
• Directs the development of learning materials, including web-based training, reference guides, and instructional content
• Assigns and reviews work, evaluates employee performance, and supports staff development
• Leads organizational development projects, implements risk management practices, and collaborates with leadership and stakeholders to support strategic objectives
• Supports leadership in communicating key organizational messages, ensuring alignment with the company’s values and culture
• Facilitates open communication across teams to promote collaboration, transparency, and a positive work environment

Responsibilities

• Administer organizational development, training, change management, employee engagement, and workforce effectiveness programs.
• Drive organizational performance by identifying skills gaps, designing training curricula, and delivering leadership or professional development sessions.
• Lead employee development initiatives, career pathway programs, and the Learning Management System (LMS).
• Develop and manage professional development, career counseling, and inclusive workforce initiatives.
• Design, develop, and deliver leadership and professional training programs using needs assessment and instructional design methods.
• Analyze factors affecting employee morale, motivation, supervision, and leadership, and recommend improvements to organizational effectiveness.
• Conduct research on organizational structures, communication systems, and workforce dynamics.
• Partner with internal stakeholders, business units, and consultants to conduct applied research and support organizational initiatives.
• Manage the LMS, including system implementation, maintenance, enhancements, and reporting.
• Coordinate career pathway programs, including Urban Fellows initiatives.
• Evaluate the effectiveness of training programs through surveys, assessments, and performance metrics, and adjust as necessary.
• Facilitate workshops and training sessions.
• Assist in the development and administration of surveys, perform statistical analyses, and develop competency models.
• Direct the development of learning materials, including web-based training, reference guides, and instructional content.
• Assign and review work, evaluate employee performance, and support staff development.
• Lead organizational development projects, implement risk management practices, and collaborate with leadership and stakeholders to support strategic objectives.
• Support leadership in communicating key organizational messages, ensuring alignment with the company’s values and culture.
• Facilitate open communication across teams to promote collaboration, transparency, and a positive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed