Organizational Development Facilitator

EagleBank•Silver Spring, MD

About The Position

The Organizational Development Facilitator designs, develops, and delivers learning and management development programs throughout EagleBank, working with support from the Manager of Learning Design & Delivery. The facilitator builds credibility with employees at all levels and works with individuals and groups to develop the knowledge, skills, and abilities that support employee and organizational success. The role facilitates in-person and virtual learning experiences and measures the impact of organizational development and training initiatives on job performance, organizational efficiency, employee retention, job satisfaction, and return on investment. It also develops virtual and classroom learning content, collaborates with subject matter experts and internal customers to identify and meet learning needs, and works closely with the Manager of Learning Design and Delivery to execute objectives supporting EagleBank's Strategic Priorities.

Requirements

Bachelor’s degree in Arts/Sciences (BA/BS), Business Administration, Humanities, Organizational Development, Education, Instructional Design, Human Resources, or a related field of study.
Eight years of prior experience in an instructional design role, from analysis through evaluation, or related experience developing training or presentations, facilitating learning, or creating business process documentation.
Five years of training experience facilitating classes in person and virtually; banking or financial-institution experience is preferred.
Comprehensive knowledge of adult learning and instructional design theories, principles, and processes, such as the ADDIE Model.
Proficiency with MS Office applications.
Proficiency with video conferencing tools such as MS Live Meeting, GoTo Meeting, or Adobe Connect.

Nice To Haves

Master’s degree in Arts/Sciences (MA/MS) in Organizational Development, Education, Human Resources, or a related field of study.
Supervisory or leadership experience.
Experience using a Learning Management System, such as Cornerstone.
Experience working with survey tools such as Survey Monkey or Qualtrics.
Understanding of authoring tools such as Adobe Captivate, Articulate 360, Camtasia, and Photoshop.

Responsibilities

Design, develop, and deliver learning and management development programs throughout the Bank.
Work with employees individually and in groups to develop job-related knowledge, skills, and abilities.
Facilitate in-person and virtual learning experiences.
Measure the impact of organizational development and training initiatives on job performance, organizational efficiency, employee retention, job satisfaction, and return on investment.
Establish and develop virtual and classroom learning content that builds critical knowledge, skills, and abilities.
Work with subject matter experts and internal customers to identify and deliver on learning needs.
Work closely with the Manager of Learning Design and Delivery to execute objectives supporting EagleBank's Strategic Priorities.