Organizational Design & Effectiveness Director - Enterprise Center of Excellence

Elevance Health•Indianapolis, IN

6d•Hybrid

About The Position

The Organizational Design and Effectiveness Director serves as a strategic enterprise leader responsible for architecting, enabling, and advancing Elevance Health’s Organization Design & Effectiveness (OD&E) capabilities as part of the enterprise Center of Excellence. This role drives enterprise transformation by building organizational agility, aligning structure to strategy, and developing the human and digital capabilities needed to power our future workforce.

Requirements

Requires a BS/BA in organization development, management, human resources or related field and 10 years of progressive experience in organization design, organizational development, change management or enterprise effectiveness; or any combination of education and experience, which would provide an equivalent background

Nice To Haves

Advanced degree in Organization Development, Business Administration, or related discipline.
Demonstrated success leading large-scale OD/OE initiatives and influencing senior executives in a complex, matrixed organization.
Proven ability to translate business strategy into organizational solutions that drive measurable outcomes.
Previous experience working in a Center of Excellence or shared services model.
Experience in healthcare or a regulated industry preferred.
Deep expertise in strategic organizational design, operating model transformation, and enterprise change enablement.
Demonstrated ability to integrate digital, AI, and analytics-driven insights into organizational strategies.
People leadership experience and certified executive coach credentials highly desirable.

Responsibilities

Serves as a trusted advisor and thought partner to the Senior Leadership Team (SLT), engaging daily with the most senior business leaders to design future-ready organizational models that enable strategic growth, innovation, and operational efficiency.
Champions the integration of human-centered design and digital transformation principles into Elevance Health’s workforce strategy—reimagining how we work by blending human, digital, physical, and virtual experiences into a seamless ecosystem that empowers teams with agility, innovation, and impact.
Partners with business and HR leaders to activate organizational strategies, including structure, governance, and process redesign. Crafts and implements scalable, data-informed organization models (e.g., matrix, networked, agile) to align with evolving business priorities.
Leverages data analytics, dashboards, and portfolio tracking tools to generate actionable insights into organizational health, talent optimization, and capability growth—ensuring evidence-based decisions drive performance outcomes.
Designs and builds custom tools and AI-powered knowledge solutions to curate, manage, and scale access to OD&E methodologies, playbooks, and best practices. Develops and deploys engagement and change strategies to accelerate adoption, enhance learning, and drive enterprise-wide proficiency in Organization Design and Effectiveness capabilities.
Applies human-centered design principles to reimagine work experiences, streamline processes, and enhance collaboration and decision-making across a hybrid enterprise.
Provides expert consultation to business leaders to enhance team effectiveness, leadership alignment, and operational performance. Drives initiatives that improve enterprise collaboration, decision speed, and workforce engagement.
Influences a team of COE partners, executive leadership, project teams and HRBPs; provides mentorship and development support. Serves as a coach and thought partner to elevate leadership capability across the enterprise.
Influence workforce and succession planning, competency modeling, and talent programs; partner with HR COEs.
Interpret P&L drivers, market trends, and customer needs; frame people recommendations in business-impact terms.
Leads and manages large-scale programs to build OD&E capability across Elevance Health. This includes designing and delivering enterprise-wide workshops, creating Communities of Practice, establishing advanced learning paths, and convening executive advisory groups to elevate organizational design maturity.