Organ & Tissue Donation Support Specialist – Transplant Services Building

University of Wisconsin Hospitals and Clinics Authority•Madison, WI

6d•Onsite

About The Position

Join an exceptional Organ Procurement Organization. UW Organ and Tissue Donation continuously ranks as one of the top OPOs in the nation for overall organ utilization. Effectively approach donor families and obtain and maintain consent to optimize the number of organ donors in the federally designated service area serving over 100 hospitals across the state. Provide excellence in donor family care through the Donor Family Services (DFS) Program. Contribute expertise in best practices in consent conversations and donor family care. Participate in and coordinate education to internal and external stakeholders. Participate in quality improvement and quality assurance and maintain regulatory standards. Provide support to others in their times of crisis and maintain self-resilience. Consistently support the team’s shared work to family follow-up, after action reviews, and correspondence. Respectfully and competently communicate, coordinate and collaborate with colleagues and donor service area partners. Make an impact and be REMARKABLE!

Requirements

Bachelor's Degree with focus on communication, human behavior, and social experience, such as, Counseling, Social Work, Social Science, Chaplaincy, Psychology, Education or other relevant fields
2 years of experience in family support experience such as counseling, social work, hospice, palliative care, or education
Must possess a current, valid driver’s license issued by the individual’s state of residence.
Must be at least 21 years old or have a minimum of three (3) years of driving experience to operate a Personal Vehicle, Patient/Visitor Vehicle, or standard UW Health Fleet Vehicle.

Nice To Haves

Master's Degree
Experience with organ donation, transplantation or work within a health-care related field (organ procurement organization, transplant, critical care, hospice)
Experience with grief support

Responsibilities

Approach donor families and obtain and maintain consent to optimize the number of organ donors.
Provide excellence in donor family care through the Donor Family Services (DFS) Program.
Contribute expertise in best practices in consent conversations and donor family care.
Participate in and coordinate education to internal and external stakeholders.
Participate in quality improvement and quality assurance and maintain regulatory standards.
Provide support to others in their times of crisis and maintain self-resilience.
Consistently support the team’s shared work to family follow-up, after action reviews, and correspondence.
Respectfully and competently communicate, coordinate and collaborate with colleagues and donor service area partners.