Organ Donation Specialist - Registered Nurse/EMT Critical Care - 3rd Shift- Organ Donation

Versiti, Inc.•Milwaukee, WI

About The Position

Versiti is seeking a compassionate and clinically skilled Organ Donation Specialist to coordinate the organ donation process from donor referral through organ recovery. The role combines critical care expertise with family advocacy, supporting donor families while collaborating with hospitals, transplant centers, surgical recovery teams, and other healthcare professionals to facilitate organ donation and save lives. The specialist evaluates donor medical suitability, manages donor care, coordinates screening, clinical assessments, testing, and organ allocation, and communicates donor information to transplant and recovery teams. The position also involves meeting with potential donor families, providing emotional support, obtaining consent, performing appropriate clinical procedures, and helping educate healthcare professionals and the public about organ donation. The role requires compliance with applicable organizational and industry standards, including those of OPTN, CMS, HRSA, and AOPO, as well as participation in quality assurance, continuous improvement, and ongoing professional development. The regular schedule consists of three 12-hour shifts from 7 p.m. to 7 a.m., with required flexibility for evenings, weekends, and holidays and travel within Southeastern Wisconsin. Training begins on day shift: the first two weeks are in the office from 8 a.m. to 4 p.m., followed by orientation three days per week from 7 a.m. to 7 p.m. for approximately two months.

Requirements

Graduate of an RN, NP, PA, Critical Care Paramedic, or Human Donation Science program.
One to three years of critical care experience required; the posting also describes this as at least one year.
A required qualifying credential: Wisconsin RN license or compact-state RN license; licensed Nurse Practitioner; Physician Assistant; or certified Critical Care Paramedic (CCP-C).
Valid Wisconsin driver's license and access to a vehicle or reliable transportation.
Strong organizational skills and ability to prioritize and manage multiple tasks.
Ability to work independently and as part of a team.
Strong attention to detail.
Strong communication skills, including the ability to provide feedback to peers.
Conflict-resolution skills and ability to collaborate during challenging and stressful situations.
Effective problem-solving and decision-making skills in high-stress environments.
Ability to listen actively and respond with empathy and sensitivity.
Ability to work flexible hours, including evenings, weekends, and holidays, and travel within Southeastern Wisconsin.
Familiarity with Microsoft Word, Excel, PowerPoint, and Outlook.
Ability to use general office equipment, including a computer, printer, fax machine, copier, and scanner.
Familiarity with ICU equipment, including IV pumps, ventilators, and GE monitors.

Responsibilities

Coordinate the organ donation process, including donor medical suitability screening, clinical assessment, medical management, and histocompatibility and serologic testing.
Collect and document donor medical data and medical and social history relevant to procurement, and communicate accurate, pertinent information to transplant and procurement surgeons.
Manage organ allocation in accordance with OPTN distribution policies and coordinate recovery timing with surgical recovery teams, operating room staff, and the family.
Meet with potential donor families to offer donation, provide emotional support during and after the process, and obtain and complete written consent from the legal next of kin.
Perform appropriate clinical skills and procedures, such as bronchoscopies and arterial lines.
Assist Hospital Relations Liaisons with education about organ donation for healthcare professionals and the public, including developing, conducting, and participating in education programs.
Support internal and external customers by following Versiti customer service standards and processes.
Maintain competence through job-related continuing education and pursue ongoing professional development.
Participate in Lean and continuous improvement activities and contribute to quality assurance.
Follow applicable regulatory and compliance requirements, including those established by AOPO, OPTN, HRSA, and CMS, and comply with standard operating policies and procedures.
Work flexible hours as business needs require, including evenings, weekends, and holidays, and travel for work with reliable transportation.
Demonstrate Versiti's Core Values: Do Right Always, Find a Better Way, Make Results Happen, and Strengthen the Team.
Perform other duties reasonably within the scope of the job classification.