Orders Coordinator

Adoration Home Health and Hospice•Murfreesboro, TN

6d•Onsite

About The Position

Adoration Home Health is currently seeking a full-time Orders Coordinator for our home health operations across the country. The Orders Coordinator is responsible for submitting physician orders for signature; and making every effort to ensure physician signature is obtained in a timely manner. Submits notification of missed visits and discharge summaries to the physician/facility.

Requirements

High school graduate or GED
Minimum of six (6) months experience in an office setting, preferably medical office related
Proficient knowledge of the framework, organization, and function of home care
Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively
Ability to work independently and in a team environment
Excellent, oral, written, and interpersonal communication skills
Professional appearance and demeanor

Nice To Haves

Medical terminology, preferred

Responsibilities

Contacts physician offices by phone or fax to follow-up on outstanding orders
Maintains a list of physicians who prefer to be contacted by the marketing staff; provides orders to the marketing staff to deliver to those physicians; and assists the marketing staff in maintaining a log of outstanding orders for his/her assigned physicians
Notifies the appropriate manager when it’s identified that the wrong physician has been listed on an order; makes corrections in the computer once the correct physician’s name has been provided and resubmits the order to the correct physician
Prints and submits Plan of Care Summary to patients in a timely manner
Submits notification of missed visits to the patient’s physician in a timely manner and payer source, when required by the payer
Submits discharge summaries to physicians in a timely manner
Assists with answering the telephone in a timely and courteous manner, transferring callers to the appropriate department/person
Takes messages as needed and delivers to the appropriate individual in a timely manner
Observes confidentiality and safeguard all patient related information
Notifies Supervisor of problems in a timely manner and works to help provide solutions
Completes ongoing education requirements and demonstrates ongoing competency in required areas
Other duties as assigned