Order Writer

Kewaunee Scientific Corporation • Statesville, NC

6d • Onsite

About The Position

The Order Writer has the responsibility to manage the entire process of processing orders from Dealers, National Distributor, Direct Customers, Direct Sales Reps. The Order Writer is responsible for importing, reconciling issues or missing data, determining phasing and production run assignments, preparing lock schedules and processing change orders, taxes, and other associated transactions. All aspects of an order must be resolved for release to manufacturing by pre-determined priority. All transactions must be performed per the documented Order Entry Business Process / SOP’s. The Order Writer represents the last point of review of orders prior to release to production scheduling. They must communicate well with other departments in day-to-day order processing.

Requirements

• Associate's degree (A. A.) or equivalent from two-year college or technical school, Accounting or Business preferred, and three years of recent experience; or five years recent related experience and/or training; or equivalent combination of education and experience.
• Must have ability to type 60+ wpm and utilize 10-key calculator proficiently.
• Ability to read and interpret documents such as purchase orders, contracts, vendor quotations, estimating quotations, and multiple revisions to order listings.
• Ability to effectively communicate issues or needed information to salesmen on the phone or through email
• Ability to calculate figures and amounts such as discounts, commissions, and percentages.
• Ability to apply concepts of basic algebra and accounting principles.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to research information, compile disparate sources of information, arrive at a conclusion and implement decisions with an understanding of implications on division finances and customer relations.
• Previous experience and knowledge of data entry into a computerized order entry and tracking system along with the ability to perform other related functions within the same and supporting systems to meet audit requirements.
• Must have the ability to enter information and perform computer tasks quickly and accurately to allow for efficient order flow processing.
• Excellent grammar, proofreading and writing skills
• PC proficient in a Windows environment
• Proficient with Microsoft Outlook, Word and Excel; electronic document management skills
• Prior experience in ERP order system (Syteline desired)
• Excellent organizational skills, detail oriented, and successful follow through on assigned tasks
• Ability to work well in a fast-paced, deadline driven work environment
• Ability to work in a “Team” environment
• Must demonstrate behavior that is professional, assuring, and have excellent oral communication skills for phone correspondence.

Nice To Haves

• Syteline ERP order system experience

Responsibilities

• Follows Kewaunee Scientific Corporation Order Entry Business Process and Standard Operating Procedures for all transactions
• Must be able to process all types of orders and all types of transactions required by the Order Entry Department including capacity reservation orders
• Imports orders from Kewaunee’s Connect Order System into Syteline ERP system as notifications are received in the Orders email box, and from all other sources, including manually.
• Prepares order records for engineering process by splitting into manufacturing runs/phase runs
• Review pricing, discounts, special up-charges, product lead time, quotes, taxes, and any other applicable discounts or fees to validate all are applied properly, along with colors and finishes
• Process revisions, corrections, cancellations, CSR’s, and split orders into subsequent runs when needed
• Prepare lock schedules; includes validating keying requirements and facilitating corrections
• Check all entries prior to completing and order for accuracy, including billing and shipping addresses, PO numbers and any other special instructions, notes, etc.
• Issue inspection reports
• Email detailed acknowledgments to field reps as orders are completed
• Save ALL documents and email records for each order in the Kewaunee Scientific Corporation “K” drive in the job folder; this is an audited SOX Control

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree