Order Verification Specialist
About The Position
The essence of this role is to enter all sales orders efficiently, accurately and in the agreed upon turnaround time. Landscape Structures Inc. has been the leading manufacturer of commercial playground equipment in the world for more than 50 years. Our employee-owned company designs community and school playgrounds that encourage kids of all ages and abilities to learn persistence, leadership, competition, bravery, support, and empathy through play. Landscape Structures pushes the limits—of design, inclusion, and play—to help kids realize there is no limit to what they can do today and in the future. For a better tomorrow, we play today.
Requirements
- Requires high school diploma or GED
- Minimum of 2 years of experience in data entry, customer service, or office area strongly preferred
- Proficient in keyboard skills
- Proficiency in English with excellent communication skills
Nice To Haves
- Experience in a manufacturing environment a plus
- Experience with Microsoft Office, Play365, or AX Dynamics is a plus
Responsibilities
- Complete Initial Verification of all orders (for all divisions) submitted in Play365/CE for accurate order information
- Appropriately use system lookups to match orders to existing quotes
- Communicate with Rep Channel as needed to revise or update orders
- Connect order to our ERP system (Microsoft F&O) ensuring correct transfer of order information
- Key parts and freestanding orders
- Route orders to appropriate departments (Order Engineering, SkyWays, Aquatix, etc.) for further processing
- Review order summary and all information relating to the orders through email, Play365, SharePoint etc.
- Process Final Verification for all orders to ensure proper release to manufacturing
- Verify freight quotes, shipping methods, apply freight charges to orders as applicable
- Review orders for contracts, partnerships/alliances, and work with Finance as needed
- Work with RSMs and Order Engineering to apply discounts and contract pricing as needed
- Work with Planning and Shipping departments on ship date changes
- Prepare/Review order acknowledgements and email to rep
- Accommodate ship date requests or escalate shipping requirements as needed
- 1st point of contact for change orders. Review, process if possible (update shipping addresses etc), and route to appropriate dept as needed.
- Efficiently process back orders and ship date moves and communicate effectively to the rep organization
- Assist in processing split shipments as needed
- Supply help to other departments as needed
- Other duties as assigned
Benefits
- profit-sharing opportunity
- medical
- dental
- vision
- life
- disability benefits
- paid time off
- paid holidays
- 401(k) retirement plan
- employee stock ownership plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
