Order to Cash Project Coordinator

Xplor

3d • Remote

About The Position

We are seeking a highly organised and proactive International Order to Cash (O2C) Project Coordinator to support the global O2C function. This role is primarily focused on administration, project delivery, process improvement, issue resolution, reporting, and operational support across multiple regions and legal entities. The successful candidate will play a key role in identifying inefficiencies, driving improvements, coordinating projects, maintaining data integrity, and supporting the wider O2C management team. They will act as a central point of coordination across finance, operations, commercial teams, and stakeholders to ensure a smooth and efficient Order to Cash process. This is a hands-on role that requires strong organisational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced global environment. The role as roughly 60% administration/projects/process improvement/problem solving and 40% O2C operational support, making it better suited for someone who can help drive improvements and manage operational workload without being a full people manager. Support the delivery of O2C projects from initiation through to implementation including UAT Coordinate activities across stakeholders to ensure successful project outcomes.

Requirements

• Over 5 years experience within Order to Cash, Accounts Receivable, Finance Operations, Billing, or Credit Control functions.
• Someone from a managerial background who has owned processes and O2C tasks
• Proven experience supporting projects, process improvements, or operational initiatives.
• Experience working with ERP systems such as NetSuite, Salesforce, Intacct, or similar platforms.
• Advanced Microsoft Excel skills are essential.
• Understanding of accounting principles and reconciliations are a must.
• Strong organisational, analytical and problem-solving skills.
• Ability to manage multiple tasks and priorities simultaneously.
• Excellent communication and stakeholder management skills.
• Self-motivated with the ability to work independently and take ownership of tasks.
• Comfortable working with large volumes of data and complex processes.
• Ability to identify opportunities for continuous improvement and operational efficiencies.
• Adaptable and resilient in a fast-paced global environment.
• Legally authorised to work in the location (country) you're applying for.

Nice To Haves

• Experience with Stripe or other payment platforms is desirable.
• Experience within SaaS, payments, or technology environments is advantageous.

Responsibilities

• Provide administrative support across the end-to-end Order to Cash process.
• Support workload management across regions
• Create, review, and maintain Standard Operating Procedures (SOPs) and process maps
• Implement price increases across all products
• Maintain accurate records, documentation, and audit trails.
• Monitor shared mailboxes, escalations, and operational requests.
• Assist to ensure processes are completed accurately and within agreed service levels.
• Produce regular reports, dashboards, and KPI tracking for management review.
• Support the delivery of O2C projects from initiation through to implementation including UAT
• Coordinate activities across stakeholders to ensure successful project outcomes.

Benefits

• Paid Parental Leave benefit programs
• #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community
• Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program
• Access to free mental health support
• Flexible working arrangements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed