Head of Order to Cash

FireworksSan Mateo, CA
$210,000 - $230,000

About The Position

We are looking for an experienced Order to Cash Lead to own and scale our end-to-end billing operations across both enterprise subscription and consumption-based (usage) billing models. This role is critical in ensuring accurate, timely, and compliant billing while driving operational excellence across the entire Order-to-Cash (O2C) lifecycle. The ideal candidate is a hands-on billing operations leader with deep expertise in enterprise SaaS billing, usage-based billing, and financial operations. You will partner closely with Revenue Operations, Revenue Accounting, Sales Operations, Deal Desk, Product, Engineering, Customer Success, and Finance to build scalable processes that support rapid business growth. This role also requires experience supporting external financial audits, implementing strong internal controls, and working in SOX-compliant environments.

Requirements

  • Deep expertise in enterprise SaaS billing.
  • Deep expertise in usage-based billing.
  • Deep expertise in financial operations.
  • Experience supporting external financial audits.
  • Experience implementing strong internal controls.
  • Experience working in SOX-compliant environments.

Responsibilities

  • Own and scale end-to-end billing operations across enterprise subscription and consumption-based (usage) billing models.
  • Ensure accurate, timely, and compliant billing.
  • Drive operational excellence across the entire Order-to-Cash (O2C) lifecycle.
  • Partner with Revenue Operations, Revenue Accounting, Sales Operations, Deal Desk, Product, Engineering, Customer Success, and Finance to build scalable processes.
  • Support external financial audits.
  • Implement strong internal controls.
  • Work in SOX-compliant environments.
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