Order Selector Supervisor

Shimano North America Holding•Irvine, CA

7d•$65,000 - $75,000•Onsite

About The Position

Shimano North America Holding, Inc. is a global company offering the world’s sporting community top labels and brands, including Shimano, G. Loomis, Power Pro, and Lazer Sports. We are seeking an Order Selector Supervisor to join our team! At Shimano, we welcome your talent, innovation, and enthusiasm. We offer an exceptional array of employee benefits and incentives and are proud to support our employees' health and happiness.

Requirements

Previous supervisory/leadership experience.
Two to four years of experience in a warehouse environment, order fulfillment, leadership, and work order processing.
Excellent leadership by example and interpersonal skills are a must.
Excellent analytical skills with an understanding of performance metrics.
Oversight of the work order program.
Experience in velocity reporting and product slotting.
Ability to communicate both professionally and confidently.
Ability to create professional memos, letters, e-mails, and reports.
Must be able to think and make solid business decisions.
Maintain stable performance and poise in high-stress situations.
Must be able to identify, troubleshoot, and create solutions to problems.
Must be able to understand and absorb new information quickly.
Understand and be willing to create change.
Requires minimal direction.
Proficient in Excel, Word, PowerPoint, and WMS systems. Familiarity with AS400 is a plus.
Able to work flexible/extended hours, including weekends as required

Nice To Haves

Familiarity with AS400 is a plus.

Responsibilities

Responsible for supervising order selector staff, training, production, 5S Principles, on-time shipments, picking accuracy, and the return-to-stock program.
Manage and implement all facets of process controls for picking operations. Establishing picking zones, improving pick rates, order processing, value-added services, and safety of work group.
Manage all picking staff’s performance, including counseling, periodic job review discussions, and formal bi-annual performance reviews.
Operational reporting includes work order scheduling, picking productivity, planning, staffing, throughput, and inventory accuracy.
Daily communication with other supervisors, managers, senior managers, and other departments to improve customer service.
Budget and labor cost control.
Monitor and review picking discrepancies to increase accuracy.
Perform root cause analysis when inventory discrepancies arise. Set clear expectations for employees.
Hold people accountable to performance standards.