Order Processing Representative - Part Time!
Pet Food Experts,LLC•Pawtucket, RI
•Onsite
About The Position
If you enjoy routine and familiarity in your day with a consistent work pace and strong attention to detail, this is the role for you. The ideal person for this role will produce high-quality, precise work using established processes and procedures. The Order Processing Representative will be responsible for accurately processing orders, discrepancy credits, and interacting with business partners in a professional manner where the focus is on expedient and accurate completion of tasks.
Requirements
- Demonstrate problem solving, decision-making, and teamwork experience.
- Work in an environment where individuals take accountability of impact to the company’s performance.
- Excellent planning, multitasking, communication, and organizational skills.
- Work both autonomously and in a collaborative environment.
- Professional telephone, email, and interpersonal etiquette.
- Computer proficiency, Google Suite, and Excel experience.
- Strong focus on repeatable, high quality results.
Nice To Haves
- Superior data entry focus with the ability to understand varied situations, respond appropriately, and problem solve in a dynamic environment.
- Strong initiative and self-direction with a commitment to results.
Responsibilities
- Accurately process orders and delivery discrepancies for retailers, vendors, and sales team.
- Keep all account notes up to date as related to order processing.
- Communicate any item catalog updates in a timely manner to ensure accurate orders and optimal fill rates.
- Share recalled product information as needed with retailers.
- Maximize positive relationships through a shared commitment to provide a world class customer experience.
- Manage daily tasks to maximize productivity and ensure optimal organization and time management.
- Remain current on product catalog, such as descriptions, case quantities, discontinued items, and product substitutions.
- Collaborate with peers to leverage customer knowledge to enhance positive customer relationships.
- Use of established processes and procedures to aid in decision making.
- Claims entry support as needed.
Benefits
- Paid Holidays
- Paid Time Off
- Paid parental leave
- Pet perks product discounts
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
