Order Management Project Coordinator
About The Position
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our op business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. We are seeking a highly organized and detail-oriented Order Management and Intake Project Coordinator to oversee the end-to-end intake process, ensuring efficient order flow, accurate data management, and seamless communication across stakeholders. Ability to improve workflows for better operational efficiency.
Requirements
- Previous experience in order management, supply chain coordination, or project coordination.
- Strong data management and reporting skills (Excel, Google Sheets, Microsoft Office).
- Ability to negotiate and communicate effectively with suppliers and stakeholders.
- Experience using project management tools (Jira or similar).
- Strong problem-solving skills and a proactive approach to issue resolution.
- Familiarity with KPIs, workflow optimization, and structured reporting.
Nice To Haves
- Experience with ISO standards and compliance.
- Background in procurement or category management is a plus.
- Strong analytical mindset with a focus on process efficiency.
Responsibilities
- Manage the intake of new orders, ensuring accuracy and completeness.
- Oversee the end-to-end order lifecycle, including processing, tracking, and fulfillment.
- Liaise with customers, suppliers, and internal teams to resolve order discrepancies and delays.
- Develop and implement structured processes for order tracking and reporting.
- Build strong relationships with suppliers and service providers to ensure reliable order fulfillment.
- Collaborate with cross-functional teams, including procurement, logistics, and customer service.
- Act as the primary point of contact for order-related escalations and inquiries.
- Utilize project management tools (e.g., Jira, Google Sheets, Microsoft Office) to optimize order intake workflows.
- Identify inefficiencies and implement corrective actions to enhance processing speed and accuracy.
- Analyze key performance indicators (KPIs) and create reports for leadership insights.
- Assist in planning and executing order management projects.
- Develop structured action plans to improve intake operations.
- Monitor order-related KPIs and provide timely updates to leadership.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
