Order Management Operator II (Shakopee)

ReSound•Shakopee, MN

1d•$19 - $21•Onsite

About The Position

Receive and sort packages, identify/inventory contents, place product in order tole, identify and save patient settings, enter order in ERP system, pick-up and distribute orders to appropriate areas, identify and locate rush/expedite orders as needed, transfer files and update orders, process orders through 3D printer and post process. Training provided. Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Download user settings into current software platforms Verify settings and route to appropriate function when errors or mismatches occur Stamp/sticker order form with correct information Prioritize and schedule ship dates consistent with established/expected turnaround time Diagnosis and determine product fault Confirm rechargeable products meets charging specifications. Enter needed information into the order processing system Create, file, and retrieve device history records for Hearing Instruments Prioritize and schedule ship dates consistent with established/expected turnaround time Communicate problems with incoming orders to appropriate personnel Distribute work orders to the appropriate departments Post process builds Invest shells to create a negative of the shell called “investment” Set up 3D printers (clean and prepare for the next batch) Match and sort shells/molds Run and Operate Laser Serial Number engraving Disassemble hearing aid DSA testing Read, comprehend, and adhere to written work instructions, SOP’s, etc. Follow verbal instructions from leaders and trainers Adhere to all safety policies and procedures and promote a safe work environment Meet attendance, quality, and productivity expectations Work in a dynamic, team environment, with flexibility to rotate responsibilities as required Maintain accurate documentation and records with integrity Attend required training and continuous learning opportunities as assigned Participate in and contribute to continuous improvement projects and initiatives Accomplish other duties as required to include cross training Perform repetitive tasks with a high degree of accuracy Maintain a clean work area

Requirements

Read, Write, and Speak English
Willing to help as needed
Strong data entry/computer skills.
Read, understand, and follow written and verbal directions.
Ability to work in a fast-paced environment
Maintain a high degree of accuracy and close attention to detail.
Perform repetitive movements.
Basic computer skills.
Strong basic math, word processing/data entry skills, written and verbal communication skills.
High school diploma or equivalent required.
1+ year of data entry experience strongly preferred
1+ years of manufacturing experience preferred

Responsibilities

Receive and sort packages
Identify/inventory contents
Place product in order tole
Identify and save patient settings
Enter order in ERP system
Pick-up and distribute orders to appropriate areas
Identify and locate rush/expedite orders as needed
Transfer files and update orders
Process orders through 3D printer and post process
Download user settings into current software platforms
Verify settings and route to appropriate function when errors or mismatches occur
Stamp/sticker order form with correct information
Prioritize and schedule ship dates consistent with established/expected turnaround time
Diagnosis and determine product fault
Confirm rechargeable products meets charging specifications
Enter needed information into the order processing system
Create, file, and retrieve device history records for Hearing Instruments
Communicate problems with incoming orders to appropriate personnel
Distribute work orders to the appropriate departments
Post process builds
Invest shells to create a negative of the shell called “investment”
Set up 3D printers (clean and prepare for the next batch)
Match and sort shells/molds
Run and Operate Laser Serial Number engraving
Disassemble hearing aid
DSA testing
Read, comprehend, and adhere to written work instructions, SOP’s, etc.
Follow verbal instructions from leaders and trainers
Adhere to all safety policies and procedures and promote a safe work environment
Meet attendance, quality, and productivity expectations
Work in a dynamic, team environment, with flexibility to rotate responsibilities as required
Maintain accurate documentation and records with integrity
Attend required training and continuous learning opportunities as assigned
Participate in and contribute to continuous improvement projects and initiatives
Accomplish other duties as required to include cross training
Perform repetitive tasks with a high degree of accuracy
Maintain a clean work area