Order Management Operator III

GN Group • Shakopee, MN

7d • $19 - $24

About The Position

The Order Management Operator III is responsible for prioritizing work in process, entering and changing orders as necessary, routing all types of orders for hearing aid instruments and supplies that are received at the facility or received through fax, eCommerce, or email. Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Enter needed information into the order processing system Create, file, and retrieve device history records for Hearing Instruments Prioritize and schedule ship dates consistent with established/expected turnaround time Communicate problems with incoming orders to appropriate personnel Read, comprehend, and adhere to written work instructions, SOP’s, etc. Work in a dynamic, team environment, with flexibility to rotate responsibilities as required Maintain accurate documentation and records with integrity Attend required training and continuous learning opportunities as assigned Participate in and contribute to continuous improvement projects and initiatives Accomplish other duties as required to include cross training Competencies (Knowledge and Skills needed for this position) Strong data entry/computer skills. Ability to work in a fast-paced environment Maintain a high degree of accuracy and close attention to detail. Basic computer skills. Strong basic math, word processing/data entry skills, and written and verbal communication. Desired Qualifications Required Education: High School Diploma/GED Experience: 1+ year of data entry experience strongly preferred 1+ years of manufacturing experience preferred Physical Demands: Able to stand or sit for long periods of time. Able to lift 25 pounds by self and 50+ pounds with a team lift (i.e. sitting, standing, lifting, bending, reaching, etc) Compensation: Depending on your work location, the target hourly rate for this position can range from $19.00 - $24.25. In addition, you may be eligible for a discretionary bonus. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays. GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts. GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history – fostering a sense of community, openness, and understanding. By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them. The GN-owned brands that are responsible for bringing these technologies to life: Medical grade hearing technology: ReSound, Beltone, Interton, Jabra Professional collaboration: Jabra, BlueParrott, FalCom Gaming, calls and media: SteelSeries, Jabra Founded in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN’s solutions are sold in around 100 countries across the world. If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn, Facebook and Twitter.

Requirements

• Strong data entry/computer skills.
• Ability to work in a fast-paced environment
• Maintain a high degree of accuracy and close attention to detail.
• Basic computer skills.
• Strong basic math, word processing/data entry skills, and written and verbal communication.
• High School Diploma/GED
• 1+ year of data entry experience strongly preferred
• 1+ years of manufacturing experience preferred
• Able to stand or sit for long periods of time.
• Able to lift 25 pounds by self and 50+ pounds with a team lift (i.e. sitting, standing, lifting, bending, reaching, etc)

Responsibilities

• Enter needed information into the order processing system
• Create, file, and retrieve device history records for Hearing Instruments
• Prioritize and schedule ship dates consistent with established/expected turnaround time
• Communicate problems with incoming orders to appropriate personnel
• Read, comprehend, and adhere to written work instructions, SOP’s, etc.
• Work in a dynamic, team environment, with flexibility to rotate responsibilities as required
• Maintain accurate documentation and records with integrity
• Attend required training and continuous learning opportunities as assigned
• Participate in and contribute to continuous improvement projects and initiatives
• Accomplish other duties as required to include cross training

Benefits

• annual bonuses
• health insurance
• a 401(k) plan
• paid time off
• paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED