Order Management Operator III

ReSound•Shakopee, MN

7d•$19 - $24

About The Position

The Order Management Operator III is responsible for prioritizing work in process, entering and changing orders as necessary, routing all types of orders for hearing aid instruments and supplies that are received at the facility or received through fax, eCommerce, or email. Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Enter needed information into the order processing system Create, file, and retrieve device history records for Hearing Instruments Prioritize and schedule ship dates consistent with established/expected turnaround time Communicate problems with incoming orders to appropriate personnel Read, comprehend, and adhere to written work instructions, SOP’s, etc. Work in a dynamic, team environment, with flexibility to rotate responsibilities as required Maintain accurate documentation and records with integrity Attend required training and continuous learning opportunities as assigned Participate in and contribute to continuous improvement projects and initiatives Accomplish other duties as required to include cross training Competencies (Knowledge and Skills needed for this position) Strong data entry/computer skills. Ability to work in a fast-paced environment Maintain a high degree of accuracy and close attention to detail. Basic computer skills. Strong basic math, word processing/data entry skills, and written and verbal communication. Desired Qualifications Required Education: High School Diploma/GED Experience: 1+ year of data entry experience strongly preferred 1+ years of manufacturing experience preferred Physical Demands: Able to stand or sit for long periods of time. Able to lift 25 pounds by self and 50+ pounds with a team lift (i.e. sitting, standing, lifting, bending, reaching, etc) Compensation: Depending on your work location, the target hourly rate for this position can range from $19.00 - $24.25. In addition, you may be eligible for a discretionary bonus. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays. At ReSound, people with hearing loss are at the heart of everything we do because we know they’re placing their trust in us. This is why we haven’t stopped pioneering innovative new technologies, with consistent quality, for over 150 years to help them feel more involved, connected and in control, transforming their lives through the power of sound. Available exclusively through audiologists and hearing care professionals. ReSound is part of the GN Group which was founded with a truly innovative and global mindset. Today, we honor that legacy with world-leading expertise in the human ear, sound, wireless technology, miniaturization and collaborations with leading technology partners. GN's solutions are marketed by the brands ReSound, Beltone, Interton, Jabra and BlueParrott in 100 countries. Founded in 1869, the GN Group employs more than 6,000 people and is listed on Nasdaq Copenhagen (GN.CO). If you would like to learn more about our brand, please click on the link to explore our universe of sound. FEDERAL HEALTH CARE PRICE TRANSPARENCY REQUIREMENTS The Federal Health Care Price Transparency Requirements have created Machine Readable Files to make public the financial arrangements in place between heath plans and providers. These files are designed to be read by a computer and are intended to be available at the industry level for health care researchers, policymakers, analytics companies and applications software to have access to health plan costs nationally on an aggregate basis for the first time. Machine-readable files are a requirement of the Transparency in Coverage Final Rule. Health insurers are required to publicly display certain health care price information via machine-readable files on their websites. GN’s (ReSound, Beltone and Audigy) medical provider, BCBSMN will have “Transparency in Coverage” (TiC) information available. Click here to view BCBSMN TiC’s information on services on how machine readable files will help with the new transparency requirements. GN ReSound is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email [email protected]. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [email protected]. This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Requirements

Strong data entry/computer skills.
Ability to work in a fast-paced environment
Maintain a high degree of accuracy and close attention to detail.
Basic computer skills.
Strong basic math, word processing/data entry skills, and written and verbal communication.
High School Diploma/GED
1+ year of data entry experience strongly preferred
1+ years of manufacturing experience preferred
Able to stand or sit for long periods of time.
Able to lift 25 pounds by self and 50+ pounds with a team lift (i.e. sitting, standing, lifting, bending, reaching, etc)

Nice To Haves

1+ year of data entry experience strongly preferred
1+ years of manufacturing experience preferred

Responsibilities

Enter needed information into the order processing system
Create, file, and retrieve device history records for Hearing Instruments
Prioritize and schedule ship dates consistent with established/expected turnaround time
Communicate problems with incoming orders to appropriate personnel
Read, comprehend, and adhere to written work instructions, SOP’s, etc.
Work in a dynamic, team environment, with flexibility to rotate responsibilities as required
Maintain accurate documentation and records with integrity
Attend required training and continuous learning opportunities as assigned
Participate in and contribute to continuous improvement projects and initiatives
Accomplish other duties as required to include cross training