Order Management Coordinator - Remote - $17
About The Position
Fulfill routine orders of blood products, provide good customer service and ensure successful and economic shipment of orders to provide a positive customer experience and ensure products are delivered on time and in budget. Provide support, development and/or leadership guidance to all volunteers. This is a full-time, remote position with a starting pay rate of $17.00-18.00 per hour. The schedule is 1st shift (7:00 am to 3:30 pm Central time), 5 days per week, and requires willingness to work weekends and some holidays. Training requires a flexible schedule for the first 4-6 weeks.
Requirements
- High School or equivalent required.
- Minimum one years related experience or equivalent combination of education and related experience required.
- Excellent oral and written communication skills.
- Outstanding interpersonal skills in dealing with all levels of customers and staff (paid and volunteer).
- Must have excellent organizational skills, be able to handle multiple priorities effectively.
- Problem solving and analytical skills.
- Working knowledge of computers.
Nice To Haves
- Progressive experience in a dynamic, multi-task operational environment preferred.
- Experience in blood or pharmaceutical inventory management/hospital customer relations/logistics is preferred.
Responsibilities
- Receive and fulfill routine orders for a variety of blood and pharmaceutical products and transfusion-related supplies.
- Work with and maintain data, tools or computer programs to facilitate management and monitoring of product and service information.
- Rotate inventory of primary and remote facilities to ensure adequate supplies of products for the needs of customers.
- Provide customer service to clients by proactively communicating with hospital customers to provide regular product/service information and making follow-up calls if product needs cannot be met as expected.
- Determine most economical method of transportation for hospital shipments and investigate and resolve hospital shipment problems.
- Receive and investigate customer concerns and complete customer concerns documentation accurately and on time.
- Assist hospital personnel with inventory alternatives when requested products are unavailable within established guidelines and procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
