Order Management Associate Scientist

GenScript ProBioPiscataway, NJ
Onsite

About The Position

GenScript Biotech Corporation, founded in 2002, is a global biotechnology group with a presence across North America, Europe, Greater China, and Asia Pacific. Its businesses include Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy. GenScript is committed to being the most reliable biotech company globally, aiming to make humans and nature healthier through biotechnology. GenScript is seeking a motivated and detail-oriented Order Management Associate Scientist to join their dynamic US Protein Department in Piscataway, New Jersey. This role focuses on both order design and order management for protein projects, including reviewing customer-provided sequences and placing internal orders to Molecular Biology. The position ensures the smooth execution of protein projects within defined scope, timelines, and quality standards, working closely with Production, Project Management, and cross-functional teams to coordinate planning, track progress, and support efficient end-to-end project delivery in a collaborative and fast-paced environment.

Requirements

  • Master’s degree or above. Major in Biology or related life science disciplines.
  • Background in the biological or biotechnology-related industry.
  • Strong technical competency and communication skills.
  • Basic knowledge of molecular biology and cell biology

Nice To Haves

  • Fluency in both Chinese and English is preferred.
  • 1+ years of relevant working experience is preferred.
  • experience in recombinant protein/antibody expression and purification is a plus.

Responsibilities

  • Fully understand customer project requirements
  • Review order details carefully and place internal GENE orders to ensure accurate project initiation and setup.
  • Develop and coordinate project plans within operational scope, ensuring alignment with production capacity and timelines.
  • Monitor and track end-to-end project progress, ensuring milestones and delivery timelines are met.
  • Provide regular project status updates and communicate progress clearly through email or meetings.
  • Identify and analyze unexpected technical issues, provide scientific interpretation, and coordinate discussions to define resolution strategies.
  • Collaborate closely with production, PM, and QC teams to ensure smooth execution and high customer satisfaction.
  • Support continuous improvement of production workflows and platform capabilities, and complete additional assignments as required by the team lead.
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