Order Fulfilment Part Time

BJ's Wholesale Club•Cape Coral, FL

About The Position

The Order Fulfilment team member performs general warehouse activities supporting BJ’s digital initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club. The role involves pulling merchandise from pick lists, verifying items and counts with a handheld scanner, and moving orders from the sales floor to a staging area. Orders must be picked and packaged accurately and promptly in accordance with operating procedures and productivity standards. The position also supports a clean, safe, and organized Omni/SFC work area, handles returns and damaged or spoiled goods, communicates inventory and equipment issues, and works with club teams to replenish merchandise. Team members are expected to provide friendly service, follow club policies and safety standards, meet performance expectations, and maintain regular, predictable attendance. This is a part-time, 20-hour position with availability needed Thursday through Monday, 10:00 a.m. to 3:00 p.m.

Requirements

  • Previous order-pulling experience is preferred.
  • Big box or wholesale retail experience is preferred.
  • Previous RF scanner experience is preferred.

Nice To Haves

  • Previous order-pulling experience.
  • Big box or wholesale retail experience.
  • Previous RF scanner experience.

Responsibilities

  • Pull merchandise from pick lists using a handheld RF scanner and verify merchandise and counts.
  • Move merchandise from the sales floor to the staging area and securely package orders according to standard operating procedures.
  • Pick orders in a timely manner and meet productivity requirements, service-level agreements, performance metrics, and deadlines.
  • Follow operational processes and established procedures for BOPIC, Curbside, and Ship from Club.
  • Communicate inventory or equipment problems, expired or short-dated items, and merchandise replenishment needs to the appropriate club team.
  • Work with the team to pull merchandise from the reserve area when possible to avoid sales-floor replenishment.
  • Maintain a neat, clean, safe, and organized Omni/SFC area, including cleaning and maintaining storage bins and removing trash and cardboard.
  • Handle damaged goods and spoiled products according to standard operating procedures.
  • Process returns to the club and determine how to handle them through DDR or the Membership desk.
  • Follow club policies, procedures, compliance requirements, and dress code standards.
  • Provide courteous, friendly service; address and escalate member concerns as appropriate.
  • Work collaboratively, maintain a positive attitude, and support a safe and inclusive environment.
  • Access and understand department production or financial performance reporting and the relationship between execution and business results.
  • Take responsibility for individual performance and work with club leadership when performance metrics are not met.
  • Perform other assigned duties, including working in other departments as needed.
  • Maintain regular, predictable, full attendance.

Benefits

  • Weekly pay.
  • Complimentary The Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
  • Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
  • Medical plan options, with optional dental and vision coverage, a Health Savings Account, and flexible spending account options.
  • 401(k) retirement savings plan with a company match for team members age 18 and older.
  • Employee Stock Purchase Plan offering BJ’s common stock at a 15% discount.
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