Order Fulfillment Coordinator (Full-Time - Remote)
AdvaCare Systems•Chicago, IL
•$18 - $19•Remote
About The Position
The Order Fulfillment Coordinator receives, enters, and reconciles customer orders and cooperates with AdvaCare billing, dispatch, operations, and sales personnel to ensure equipment is accurately delivered, picked up, maintained, and billed for.
Requirements
- 2+ years of customer service/call center and/or Healthcare experience.
- Empathy, Passion, and Enthusiasm for helping those in need.
- Strong attention to detail.
- Strong written and verbal communication skills
- Strong computer/systems skills (Microsoft Office Suite, etc.)
Responsibilities
- Answer phones in a friendly, customer-centric manner.
- Schedule deliveries, pickups, maintenance, and repairs for all facilities, home care, and hospice providers.
- Act as a customer liaison on issues of product availability, equipment assessments, and equipment troubleshooting.
- Manage the routing and workload of service technicians.
Benefits
- Competitive starting pay
- Robust PTO plan
- Excellent health insurance
- Dental insurance
- Vision insurance
- Supplemental insurance offerings
- Top-notch 401k plan that includes a company match
- All hardware (computer, monitors, etc.) needed to work from home will be provided
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
