Order Fulfillment Coordinator

NIBCO INC.La Palma, CA
Onsite

About The Position

The Order Fulfillment Coordinator plays a critical role in supporting daily distribution and fulfillment activities by ensuring accurate order processing, production reporting, and documentation. This position serves as a key contact between distribution, production, and logistics to drive efficiency, maintain accuracy, and ensure adherence to company policies and procedures.

Requirements

  • Experience with SAP, specifically in work order processing, inventory management, and receiving.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
  • Working knowledge of ISO 9001:2015 standards related to work order processing and OSP procedures.
  • Strong problem-solving and critical thinking.
  • Collaboration & Teamwork
  • Problem Solving Abilities
  • Customer Service Skills
  • Understanding of the supply chain
  • Effective Communication, both written & verbal
  • Organization & Time Management skills
  • Ability to work in fast-paced environment.
  • Ability to learn software and other technology.

Responsibilities

  • Adherent to company policies, standard operating procedures (SOPs), and direction from the Supervisor, Operation Support or designated leader to ensure compliance and operational consistency.
  • Maintain and update the Open Order Log to accurately track order status and support timely processing.
  • Manage the Order Fulfillment Log, ensuring all records are complete, accurate, and up to date.
  • Create and process OSP (Outside Processing) Work Orders in a timely and accurate manner.
  • Report production orders and generate delivery notes to support outbound shipments.
  • Coordinate with cross-functional teams (production, distribution, logistics) to ensure seamless order flow and timely issue resolution.
  • Monitor order progress and proactively communicate delays, discrepancies, or risks to the Supervisor, Operation Support.
  • Promote and support a safe working environment by following and reinforcing company safety policies.
  • Perform additional duties and responsibilities as assigned.
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