Order Fulfillment Associate Part Time

BJ's Wholesale Club • Old Bridge, NJ

3d • $17 - $20 • Onsite

About The Position

BJ’s Wholesale Club is looking for dedicated individuals to join our team as Order Fulfillment Associates. In this role, you will be responsible for performing general warehouse activities, including picking merchandise from a pick list, moving merchandise to a staging area, using a handheld scanner to verify counts and update locations, and operating equipment. As an Omni Experience Ambassador, you will also be involved in various digital initiatives such as Buy Online, Pick Up In Club (BOPIC), Curbside pickup, Express Pay, and Ship from Club (SFC).

Team members are expected to carry out job functions, support club policies, and strive for flawless execution. You will act with honesty and integrity, prioritize member needs, and escalate concerns appropriately. Ensuring a safe and positive environment for members and colleagues is paramount. We encourage embracing inclusion and diversity, working collaboratively with respect, and moving with speed and agility. Innovation and adaptation are key to keeping pace with the world around us, and maintaining a friendly and positive attitude is essential.

Requirements

• Previous order pulling experience preferred.
• Big box/wholesale retail experience preferred.
• Previous RF scanner experience preferred.

Responsibilities

• Pull merchandise from a pick list using a handheld scanner device (RF) to pick orders from the sales floor.
• Verify merchandise counts and update merchandise locations using the handheld scanner device (RF).
• Move merchandise from the sales floor to the staging area.
• Operate equipment as needed.
• Work within all digital initiatives including: BOPIC, Curbside, Express Pay and Ship from Club.
• Carry out job functions and responsibilities as assigned.
• Support the application of club policies, procedures, and compliance.
• Act with honesty and integrity, and lead with the member in mind to address all concerns and escalate any concerns, as appropriate.
• Ensure a safe and positive environment for members and colleagues.
• Embrace inclusion and diversity, by working together with collaboration and respect.
• Work as a team to achieve goals.
• Move with speed and agility in everything we do.
• Innovate and adapt.
• Maintain a friendly and positive attitude.
• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for members.
• Greet, Anticipate, Appreciate (GAA).
• Ensure Fast, Friendly Full, Fresh, Clean standards.
• Work as a team to deliver GOLD club standards daily.
• Work with commitment and pride to deliver GOLD - Grand opening look daily.
• Maintain a clean and organized environment, inside the OMNI Space.
• Organize member orders in storage bins based on gold standards.
• Regularly clean and maintain storage bins based on safety standards.
• Understand how to access and read production and/or financial performance reporting for your department.
• See the connection between consistent execution and the positive impact it can have on the business.
• Communicate problems with inventory and/or equipment.
• Communicate expired or short-dated items included on pick list.
• Communicate with the club team when merchandise needs to be replenished.
• Work with the team to have merchandise pulled from the reserve area, when possible, to avoid sales floor replenishment.
• Ensure all orders are picked in a timely manner to meet all productivity requirements.
• Work with a high level of urgency to ensure deadlines are met up to and including key performance indicators based on individual performance.
• Follow operational efficiencies, processes, and productivity standards with adherence to established SOP for BOPIC, Curbside and Ship from Club.
• Take responsibility for individual performance and work with club leadership on individual performance when metrics are not met.
• Securely package the order in accordance with standard operating procedures.
• Ensure the SFC area is neat, clean, and organized.
• Perform general housekeeping duties, including removing trash and cardboard from the work area.
• Handle damaged goods and spoiled products in accordance with standard operating procedures.
• Process returns to the club and make determination on how to handle (via DDR or Membership desk).
• Maintain all club policies and procedures, including adhering to proper dress code standards.
• Meet OMNI productivity expectations regarding service level agreements (SLA’s), performance metrics, and goals.
• Perform other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.

Benefits

• Weekly Pay
• Daily Pay
• Free BJ’s Memberships
• Generous Paid Time Off (vacation, personal, sick days, holidays, bereavement, and jury duty leave)
• Flexible and Affordable Health Benefits (three medical plans, optional dental, vision, Health Savings Account (HSA), and flexible spending account options)
• 401(k) Retirement Savings Plan with company match
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed