Order Fulfillment Associate Part Time

BJ's Wholesale Club•Fort Lauderdale, FL

About The Position

The Order Fulfillment Associate performs general warehouse and order-picking activities, including pulling merchandise from a pick list, scanning and verifying items, moving orders from the sales floor to a staging area, and operating equipment. The role supports BJ’s digital fulfillment initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club. Associates are expected to meet productivity and service-level expectations, follow established procedures, maintain a clean and organized fulfillment area, and provide a safe, friendly experience for members.

Requirements

  • Previous order-pulling experience preferred.
  • Big-box or wholesale retail experience preferred.
  • Previous RF scanner experience preferred.
  • Ability to continuously lift objects up to 30 pounds.
  • May need to lift and move heavy or awkward objects weighing more than 30 pounds with assistance.
  • Ability to move about continuously on hard surfaces and frequently bend, climb, crawl, handle, pull, reach, and stoop.

Nice To Haves

  • Previous order-pulling experience.
  • Big-box or wholesale retail experience.
  • Previous RF scanner experience.

Responsibilities

  • Pick merchandise from the sales floor using a pick list and handheld RF scanner.
  • Verify merchandise and update merchandise locations using a handheld scanner.
  • Move merchandise from the sales floor to the staging area and securely package orders according to standard operating procedures.
  • Communicate inventory or equipment problems, expired or short-dated items, and replenishment needs to the appropriate team members.
  • Coordinate with the team to pull merchandise from the reserve area when possible to avoid sales floor replenishment.
  • Complete orders promptly and meet productivity, service-level agreement, performance metric, and deadline requirements.
  • Follow operational processes and established procedures for BOPIC, Curbside, and Ship from Club.
  • Take responsibility for individual performance and work with club leadership when performance metrics are not met.
  • Keep the Ship from Club area neat, clean, and organized, including removing trash and cardboard.
  • Handle damaged goods and spoiled products according to standard operating procedures.
  • Process returns to the club and determine whether to handle them through DDR or the Membership desk.
  • Follow club policies and procedures, including dress code and safety standards.
  • Provide friendly, courteous service, address or escalate member concerns, and contribute to a safe, positive, and inclusive environment.
  • Perform other assigned duties, including working in other departments as needed.
  • Maintain regular, predictable, full attendance.

Benefits

  • Weekly pay.
  • Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household.
  • Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
  • Three medical plan options.
  • Optional dental and vision coverage.
  • Health Savings Account and flexible spending account options.
  • 401(k) retirement savings plan with company match for eligible team members age 18 and older.
  • Employee Stock Purchase Plan with the opportunity to purchase BJ’s common stock at a 15% discount, subject to eligibility requirements.
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