Order Entry Clerk

Orepac Holding Company•Wilsonville, OR

11d•Onsite

About The Position

OrePac Building Products is a wholesale building materials supplier providing product, sales, and technology solutions to the shelter industry. Our vision is to create trusted partnerships by providing quality products and maintaining strong relationships through unmatched service, operations, and logistics. Our mission: Make Complicated Simple™. The Order Entry Clerk is responsible for accurately reviewing and preparing for release work orders for the door and pre-finish shops. Knowledge of OrePac systems, processes, available inventory and doors in general is required.

Requirements

Individual must be detail-oriented. Ability to process high-volume with a high level of accuracy in a timely manner while accomplishing other tasks throughout the day.
Ability to effectively communicate to all personnel members, including external customers in a clear and concise manner through various communication channels.
Strong customer service orientation.
Ability to develop strong interpersonal working relationships and work in a team environment.
Ability to carry out instructions furnished in written, oral, or diagram form.
Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
Proficiency in using a personal computer accompanied by a strong aptitude for technical applications.
Proficiency in Microsoft Office: Outlook, Word, and Excel.
Excellent time management, detail orientation, and organizational skills. Demonstrated ability to work in a fast-paced environment with the need to re-prioritize throughout the day.

Nice To Haves

Knowledge of OrePac systems, processes, available inventory and doors in general is required.

Responsibilities

Review and process incoming work orders with a high level of attention to detail. Ensure all required options are selected and make necessary inventory swaps are applicable. Review work order for any customer-provided notes for additional changes. Complete work orders for release in a timely manner.
Review printed work orders from BisTrack to ensure accuracy and work with the sales team to make appropriate changes as needed.
Organize and distribute work orders to the correct personnel.
Assist the sales team by answering customer questions through various communication channels; in-person, phone, and e-mail.
Partner with the Corporate eCommerce team to communicate when changes or updates are need to kits and BOMs to ensure accurate inventory parts are being pulled and populated in work orders submitted through Marketplace or entered in through BisTrack.