Order Entry Associate

Aston Carter • Aventura, FL

8d • $20 - $20 • Onsite

About The Position

The Order Entry Associate plays a key role in accurately entering and processing customer orders while supporting a busy, professional office environment. In this position, you set up and maintain customer accounts, verify all order details before release, and ensure that pricing, part numbers, routing instructions, and special requirements are correct. You provide exceptional customer service and administrative support, assist with invoice-related activities, and help maintain organized records and documentation. This role is ideal for someone who is detail-oriented, comfortable multitasking, and enjoys working in a fast-paced setting where accuracy and reliability are highly valued.

Requirements

• 3–5 years of experience in order entry, order processing, or clerical support roles.
• Proven experience processing customer orders and verifying order details for accuracy.

Nice To Haves

• Experience with NetSuite or similar ERP systems is preferred.
• Experience supporting customer service functions in an office or call-based environment.
• Invoice processing knowledge and familiarity with basic accounts payable activities.

Responsibilities

• Enter and process customer orders accurately and efficiently using established systems and procedures.
• Set up, update, and maintain customer accounts to ensure all information is current and complete.
• Review and verify account information, pricing, part numbers, and order requirements before releasing orders.
• Interpret and apply routing instructions and special customer requests to each order.
• Process and distribute order confirmations in a timely and professional manner.
• Support invoice-related activities, including assisting with invoice generation and resolving basic discrepancies.
• Provide responsive customer service and administrative assistance via phone, email, and in person as needed.
• Maintain accurate records and documentation for orders, customer accounts, and related office activities.
• Meet established deadlines and productivity expectations while maintaining high levels of accuracy.
• Collaborate with team members to support multiple office functions, including order processing, invoicing, reception, and customer service.
• Assist with general office responsibilities as needed to ensure smooth daily operations.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed