Order Entry Administrator

Element Materials Technology•Hunt Valley, MD

12h•Onsite

About The Position

Element has an opportunity for an Order Entry Administrator to perform order entry of incoming test requests and other scheduled tasks under direction of Office Manager or detailed procedures. Perform technical review of client PO’s to ensure compliance.

Requirements

High school diploma (or equivalent)
Minimum of three (3) years of office administration and customer service experience
Familiarity with Microsoft Office / D365
Excellent communication skills
Excellent attention to detail and strong written communication
Adaptable and flexible in approach
Ability to lift and move up to 35lbs
U.S. citizenship, U.S. legal permanent resident status, protected person status under 8 U.S.C. § 1324b(a)(3), or U.S. Government export authorization is required.

Responsibilities

Received and process all incoming shipments
Reviewed customer purchase orders (POs) for accuracy and compliance with company and project requirements
Convert customer POs into active projects within the company system
Coordinate project release and communicate project requirements to department managers
Process revised purchase orders (POs) for work in progress, updating system records and notifying appropriate department managers of changes
Collaborated with internal staff to resolve project-related issues and ensure timely completion
Managed order book administration, including routine customer follow-up and status updates
Served as the primary customer liaison for account creation, maintenance, and general account inquiries
Coordinated outgoing shipments of customer samples, ensuring timely and accurate delivery
Greeting visitors, vendors, and delivery personnel while maintaining a professional front office environment
Process customer payments
Performed a variety of administrative tasks to support daily business operations and management needs
Organized and maintained filing systems for completed projects