Order Corrections Clerk -Texas

Omaha Steaks•Houston, TX

2d•Remote

About The Position

Resolves pended order errors in addresses, credit card numbers, selections, prices, ship dates and related items using computer software, internet and other resources to correct orders. Contacts customers via phone, email and mail to resolve pended order issues.

Requirements

Must be in an approved state (Nebraska, South Dakota, Texas, Iowa, Florida).
A quiet workspace.
Must have your own PC that is hard-wired to the internet (Wi-Fi/Wireless are not supported).
PC must be less than 5 years old and running Microsoft Windows 11 (Windows 7, Windows 8, Windows 10 MAC OS, and Chrome OS are not supported or allowed).
Windows 11 must be CPU – 2.0 GHZ - 3.0 GHZ processor.
RAM – 8GB or more.
Drive – 256gb or more.
Will need to complete a Computer Test & Internet Speed Test to meet the required specifications.
Must have computer and virus protection.
Must have anti-virus installed and up to date (Windows 11 built-in security center antivirus and/or 3rd party antivirus are supported).

Nice To Haves

Can work from a laptop, but Wi-Fi/Wireless are not supported.

Responsibilities

Resolves pended order errors in addresses, credit card numbers, selections, prices, ship dates and related items using computer software, internet and other resources to correct orders.
Contacts customers via phone, email and mail to resolve pended order issues.