Order and Supply Chain Associate
SEA Wire and Cable•Madison, AL
•$18 - $18•Onsite
About The Position
SEA Wire and Cable is seeking a detail-oriented and dependable Order and Supply Chain Associate to support our order processing and administrative operations. This role is instrumental in ensuring accuracy and efficiency in managing customer orders. This is a full-time position, Monday through Friday, from 8:00 AM to 4:30 PM.
Requirements
- High school diploma or equivalent
- Strong knowledge of order entry systems and inventory management
- Proven analytical, problem-solving, and decision-making skills
- Professional written communication skills (especially email)
- Proficiency in Microsoft Office (Outlook, Teams, Excel, PowerPoint)
- Strong interpersonal and multitasking abilities in fast-paced environments
- Understanding of the order lifecycle, inventory control, and issue escalation
- Ability to mentor others and take ownership of resolutions
Nice To Haves
- 2–5 years of Order Management or Supply Chain experience
- Experience in wire & cable, manufacturing, or distribution
- Familiarity with ERP systems (e.g., Rubicon) and purchasing workflows
- Experience handling large or complex orders
- Knowledge of export regulations (ITAR/EAR)
Responsibilities
- Own the full order lifecycle from sales release through shipment
- Process and manage customer orders, including changes, cancellations, and updates with high accuracy
- Handle complex orders, exceptions, and non-standard situations
- Validate orders against inventory, lead times, pricing, and customer requirements
- Monitor and resolve order holds (credit, inventory, quality, etc.) and manage RMAs/credits
- Analyze inventory availability vs. demand; identify risks, shortages, and discrepancies
- Investigate and resolve order issues (delays, discrepancies, entry errors, shipping issues)
- Escalate high-impact issues with recommended solutions and root cause insights
- Serve as a central point of contact across Sales, Warehouse, and Purchasing teams
- Communicate order status, constraints, and expectations to stakeholders and customers
- Support process improvement and team development through training, mentorship, and best practices
Benefits
- Medical, dental, vision, and life insurance
- Employer-paid short-term disability and basic life insurance
- Wellness program discounts and flexible healthcare spending accounts
- 401(k) with employer match
- 7 paid holidays and 3 weeks PTO
- Tuition reimbursement and employee referral incentives
- Monthly employee events
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
