ORD Duty Manager Control Center

Swissport International AG•Des Plaines, IL

3d•Onsite

About The Position

As a Duty Manager Control Center, you will be responsible for the day-to-day safe and efficient operation of into-plane fueling activities, while ensuring that the customer service standards and contractual services are met. The expected pay rate is $70,000/yr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.

Requirements

High School Diploma or GED
Minimum of two years into-plane experience
Must have strong organizational skills, detailed oriented
Ability to read, analyze and interpret general business periodicals, technical or operating procedures or government regulations, documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to solve practical problems and deal with a variety of abstract and concrete variables.
Have a valid driver’s license
Excellent oral and written communication skills
Thorough knowledge and work experience with Windows Office programs including Word, Excel, Power point
Ability to perform multi – tasking skills

Responsibilities

Enforce Company safety and health policies and ensure the safe and efficient use of fueling equipment
Ensure that FAA, TSA, IATA, ATA, U.S. Customs, and airport authority rules and regulations are complied with
Audit and correct fuel-related paperwork, as required
Ensure compliance with ATA 103 Fuel Quality Control Specification, NFPA 407, and FAR Part 139.321
Complete daily reports, to include payroll (KRONOS) data entries
Effectively manages staff time to reduce dependence on overtime
Coach/counsel/discipline employees who violate Company policy
Liaise regularly with all customers, airport authority, and governmental agency representatives
Confer with branch administrative personnel and review activity, operating, and sales reports to determine adequacy of services or determine changes as required