Orchestrade Trading Application Support Analyst

TalanNew York, NY
$110,000 - $145,000Hybrid

About The Position

Talan is seeking a talented Application Support Engineer to join their team in NYC. This hybrid role requires 3 days onsite per week and offers visa sponsorship for specific treaty-based U.S. work visas (TN and E-2). The ideal candidate will have knowledge in FX and eTrading environments and a passion for working in Front Office teams, particularly those who enjoy the fast pace of solving real-time problems for traders.

Requirements

  • Bachelor's degree in Finance, Engineering, CS, or similar.
  • Experience supporting Front Office trading applications, ideally Orchestrade.
  • Good understanding of FX and eTrading, with some exposure to IRD.
  • Proficiency in Unix/Linux, SQL, and Windows.
  • Ability to communicate directly with traders and translate their needs into actionable technical tasks.

Nice To Haves

  • Knowledge in FX and eTrading environments.
  • Passion for working in Front Office teams.
  • Experience in Trading environments and solving real problems for traders in real time.

Responsibilities

  • Provide day-to-day trade support to traders, MO, BO, and risk teams across Orchestrade and IRD.
  • Troubleshoot critical desk issues quickly, fix trade capture and event processing problems, and maintain clean positions, P&L, and risk in the systems.
  • Partner with global Tech and Ops teams on strategic projects, contributing the business view, testing new rollouts, and advocating for process improvements.
  • Run reconciliations across systems during upgrades and ensure solid connectivity for the desks.
  • Manage platform administration in relation to system providers, both internal and external.

Benefits

  • Competitive salary between USD $110,000 - US$145,000
  • 401(k) retirement plan with company matching
  • 15 days of paid vacation per year at hire and up to 27 according to seniority
  • 8 paid holidays + 5 sick days + 2 personal days per year
  • Company health, dental, and vision insurance plans + FSA
  • Voluntary STD and LTD
  • Commuter/transit benefits
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