Oral Surgery Dental Assistant

Riccobene Associates Family Dentistry•Leland, NC

17d•Onsite

About The Position

We are looking for an experienced chairside Oral Surgery Dental Assistant who is reliable, takes pride in their work, and helps create a positive experience for patients and teammates. This hands-on, in-person role supports the oral surgeon during procedures and also helps patients understand treatment recommendations and costs, schedule their next visit, and stay engaged with their care. The office has full schedules, and each clinical team member contributes to keeping the day running smoothly. The role requires predictable, on-time attendance for the full scheduled shift, patient-focused engagement, a professional attitude, teamwork, comfort discussing costs and financial arrangements, and ownership of scheduling and follow-up. Employees are expected to maintain appropriate hygiene and grooming and wear clean scrubs each shift. The hiring process includes a phone screen and an in-office working interview. Prior employers are contacted for references, including questions about attendance, dependability, and teamwork; candidates should provide at least two supervisor references. Offers depend on satisfactory reference and background checks. New team members complete a 90-day introductory period.

Requirements

1 to 2+ years of chairside oral surgery dental assisting experience.
Experience presenting treatment plans and discussing financial arrangements with patients.
Experience scheduling treatment chairside, confirming appointments, and managing a provider schedule.
Working knowledge of dental insurance and procedure terminology.
Completion of a North Carolina Board-approved radiology course, or ability to complete it before starting.
Current CPR/BLS, or willingness to obtain it.
Ability to perform the physical requirements of chairside work, with or without reasonable accommodation.
Reliable, regular, predictable, on-time attendance for the full scheduled shift.
Ability to work hands-on and in person, remain focused on patients, and stay off the phone during patient care.
Positive, professional attitude and ability to take feedback and treat patients and coworkers with respect.
Team-oriented approach, open communication, and willingness to help without being asked.
Comfort discussing costs clearly and confidently, without pressuring patients or avoiding the conversation.
Ownership of scheduling, appointment confirmations, open slots, and follow-up on unscheduled treatment.
Professional hygiene and grooming and clean scrubs each shift.
Ability to meet physical requirements including extended sitting or standing, repeated bending and reaching, fine motor control, repetitive hand and arm movements, close-range vision, hearing and speaking clearly, lifting up to 25 pounds, and moving between office areas.
Ability to work with exposure to blood, saliva, radiation, disinfectants, and dental materials while following safety protocols.
Ability to wear required protective equipment for the full shift.

Nice To Haves

North Carolina Dental Assistant II credential.
Experience with Denticon practice management software.

Responsibilities

Assist the oral surgeon chairside during oral surgery procedures.
Take radiographs and impressions, and chart accurately.
Set up, break down, and turn over operatories on schedule.
Sterilize instruments and follow OSHA and infection control standards.
Present treatment plans and explain the doctor’s recommendations in plain language.
Discuss fees, insurance estimates, and payment or financing options with patients.
Schedule the patient’s next visit while they are still in the chair.
Confirm upcoming appointments by phone and text to help keep the schedule full and reduce no-shows.
Fill openings and cancellations, and follow up on unscheduled treatment.
Coordinate handoffs with the front desk so nothing falls through the cracks.
Support teammates wherever needed during the day.