About The Position

EY advises and supports clients to assess, understand, architect, select, design, and implement modern solutions required to efficiently run their businesses, with a focus on Billing, Subscription Economy, Cloud and Integration. These service areas span across Solution Architecture, Assessment Services, Project Management, Business and Technology Analysis, and Testing focusing on implementing technology to drive process improvements in the quote to revenue business processes including quoting, billing, receivables and revenue accounting. This is a rapidly growing area, so you will have opportunity to spread your wings and develop your skill set to keep up with the ever-growing demands of the digital landscape. Most of your time will be spent embedded with our clients' teams, and we will look to you to provide our clients with a unique business and technology perspective on how they can innovate and transform their quote-to-cash processes into industry leading models of excellence. You’ll focus on both leading a team and working as an individual contributor with the design, implementation, and optimization of technology-based solutions across the quote-to-revenue processes and integrating them with related upstream and downstream systems. You will team with EY colleagues with complementary capabilities to pursue and deliver technology engagements and solutions that will bring our clients’ vision and strategy to life. Join our dynamic team as a Technology Analysis Manager, where you will bridge the gap between business needs and technical solutions. You'll be instrumental in analyzing business models and processes to capture requirements that translate into technical specifications. Your role will be pivotal in ensuring that the system architecture solutions align with business objectives.

Requirements

  • A Bachelor's degree, preferably in computer science, MIS, finance, accounting, or business.
  • 4 to 6 years of relevant experience with Zuora Billing and Quote-to-revenue process experience.
  • Enterprise level experience within a professional services organization with a leading technology consulting or product company, delivering moderate to complex ERP, billing, and revenue accounting systems.
  • Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it.
  • Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation.
  • Experience in data analysis, conversion and migration, interfaces and reports.
  • Experience with gap analysis and blueprint development.
  • Experience with system design using configuration and/or customization, integration, testing and support.
  • Experience in delivering end to end solutions through the entire SDLC – from running the client facing workshops, design, build, test, deployment, UAT, cutover, and hypercare.
  • Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a diverse and distributed team to deliver exceptional customer results in a rapid paced implementation environment.
  • Experience with accounting and be able to converse effectively with finance teams.
  • Ability to travel up to 40-60%.

Nice To Haves

  • Experience implementing billing solutions for B2B and B2C companies.
  • Consulting experience.
  • Zuora Revenue experience.
  • Oracle Cloud ERP or NetSuite experience.

Responsibilities

  • Manage and deliver high-quality processes, solutions, or projects with a focus on risk management.
  • Continuous process improvement, innovation, and leveraging best practices.
  • Oversee professional employees or supervise teams to achieve complex technical initiatives.
  • Maintain billable client charging, lead delivery streams, manage projects, and engage with external clients daily.
  • Lead the translation of business requirements into technical specifications.
  • Evaluate and ensure alignment of technology solutions with business objectives.
  • Drive continuous improvement and innovation in processes and solutions.

Benefits

  • medical and dental coverage
  • pension and 401(k) plans
  • a wide range of paid time off options
  • flexible vacation policy
  • designated EY Paid Holidays
  • Winter/Summer breaks
  • Personal/Family Care
  • other leaves of absence
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