Oracle Fusion Field Service Implementation Senior Manager

PwC•Cincinnati, OH

5d•Hybrid

About The Position

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As an Oracle lead to revenue at PwC, you will focus on working with Oracle's suite of applications and tools designed to manage the entire customer journey, from lead generation to revenue realisation and customer satisfaction. You will be responsible for implementing and configuring Oracle lead management, sales automation, marketing automation, and customer experience solutions to meet the specific needs of an organisation. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Requirements

Bachelor's Degree
10 years of experience

Nice To Haves

Supporting project teams in assessment phases
Proficiency in FIN, HCM, SCM, or EPM
Designing technical architectures
Utilizing various delivery methodologies and accelerators
Clear writing and communication skills
Specialization in sales and sales presentations

Responsibilities

Integrating Oracle Fusion Service for enhanced operations
Deploying Oracle Field Service Cloud solutions
Support project teams in assessment phases to design and deliver future state project plans
Utilize various delivery methodologies and accelerators to support client conversations
Lead large projects and innovate processes to maintain operational excellence
Interact with clients at a senior level to drive project success
Foster a culture of continuous improvement and innovation
Motivate and coach teams to solve complex problems
Promote a collaborative and inclusive work environment