Remote Oracle Fusion Consultant (Cloud)

InnoSoul•Richmond, VA

1d•Remote

About The Position

We are seeking an experienced ERP Applications Analyst to provide short-term contract support for our Oracle Fusion Cloud ERP implementation. This role will focus on preparing for system go-live, stabilizing operations post-go-live, and supporting end users. Oracle Fusion Cloud ERP knowledge is required. This is NOT a systems development role. Please do not submit developers to this role! Timeline that must be followed: October – Pre-Go-Live Preparation System Readiness & Validation Assist with final end-to-end testing (GL, AP, AR, Procurement, Integrations). Validate role assignments, workflow configurations, and segregation of duties. Support mock cutover activities and validate data migration. Issue Tracking & Resolution Log, triage, and escalate issues to Implementor or Oracle SRs as needed. Document recurring issues and help create quick reference guides for business users. Training & Knowledge Transfer Assist with creating/reviewing job aids for system navigation and common transactions. Act as IT liaison for functional SMEs (helping bridge technical vs. business understanding). Beneficial to understand Oracle Fusion ERP functional processes. Cutover Planning Support Validate technical steps in the cutover checklist. Confirm user provisioning and workflow approvals. Support data reconciliation and trial runs for file transfers. Training provided for this process. November–January – Post-Go-Live Hypercare & Stabilization User Support & Troubleshooting Serve as Level 2 support for tickets logged in ServiceNow (access issues, transaction errors, workflow bottlenecks). Troubleshoot integration errors. Escalate critical defects to Oracle SRs or Implementor. System Monitoring & Maintenance Monitor scheduled jobs and integrations. Validate file transfers between various systems such as Oracle Cloud ERP. Training provided. Beneficial to have knowledge of Oracle ERP and file transfer processes. Business Support & Adoption Provide end-user support for Oracle ERP issues. Develop FAQs and troubleshoot recurring "how-to" questions from users. Identify training gaps and suggest reinforcement sessions.

Requirements

Oracle Fusion Cloud ERP (Must be familiar with Product)
4 Years ERP Functional knowledge
3 Years ERP Modules General Ledger (GL)
3 Years ERP Modules Accounts Payable (AP)
3 Years End User Support
4 Years ERP Modules Account Receivable (AR)

Nice To Haves

3 Years ERP Modules Procurement
3 Years ServiceNow Ticketing system or similar ticketing system
3 Years Oracle Cloud Certifications
Beneficial to understand Oracle Fusion ERP functional processes.
Beneficial to have knowledge of Oracle ERP and file transfer processes.

Responsibilities

Assist with final end-to-end testing (GL, AP, AR, Procurement, Integrations).
Validate role assignments, workflow configurations, and segregation of duties.
Support mock cutover activities and validate data migration.
Log, triage, and escalate issues to Implementor or Oracle SRs as needed.
Document recurring issues and help create quick reference guides for business users.
Assist with creating/reviewing job aids for system navigation and common transactions.
Act as IT liaison for functional SMEs (helping bridge technical vs. business understanding).
Validate technical steps in the cutover checklist.
Confirm user provisioning and workflow approvals.
Support data reconciliation and trial runs for file transfers.
Serve as Level 2 support for tickets logged in ServiceNow (access issues, transaction errors, workflow bottlenecks).
Troubleshoot integration errors.
Escalate critical defects to Oracle SRs or Implementor.
Monitor scheduled jobs and integrations.
Validate file transfers between various systems such as Oracle Cloud ERP.
Provide end-user support for Oracle ERP issues.
Develop FAQs and troubleshoot recurring "how-to" questions from users.
Identify training gaps and suggest reinforcement sessions.