The IT Systems Functional II will work within the IT Team to support the overall system/ network needs of Niagara’s corporate office and plants. This role involves troubleshooting daily operational system issues, defining root causes, and implementing temporary/permanent solutions. The analyst will collaborate with the business to understand and document requirements, design solutions, configure, and test various applications. They will also analyze the supply chain process to identify opportunities for improvement, efficiency gains, and cost reduction. This position requires managing minor project implementations, organizing meetings, documenting processes, and training users. The role also involves end-to-end project management throughout the project lifecycle, including administration, planning, configuration, testing, training, implementation, support, and change management. The analyst will work with application vendors to resolve defects and with stakeholders to identify system enhancements. Guidance to other IT resources may be required, and proactive identification and resolution of defects/issues are expected. Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.
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Job Type
Full-time
Career Level
Mid Level