Oracle ERP Techno-Functional Analyst
About The Position
The Oracle ERP Techno-Functional Analyst is a key member of a highly collaborative production support team responsible for keeping enterprise systems stable, reliable, and continuously improving. This role combines hands-on production support with strong techno-functional expertise and a team-first mindset. The analyst will work closely with fellow analysts, developers, business partners, and cross-functional stakeholders to troubleshoot issues, deliver enhancements, and ensure Oracle Supply Chain systems effectively support the business. Success in this role depends on strong collaboration, knowledge-sharing, and a willingness to partner across teams to solve problems together.
Requirements
- 5+ years of relevant experience with a bachelor’s degree, or equivalent experience
- Strong implementation and production support experience with Oracle R12 SCM, particularly Discrete Manufacturing and Order to Cash (OTC).
- Functional knowledge across Order Management, BOM, WIP, Inventory, Purchasing, Cost Management, Finance modules
- Ability to write and execute SQL queries for analysis and troubleshooting
- Demonstrated experience working in a team-based support environment, guiding others through complex issues, and sharing best practices
- Strong communication and collaboration skills, with the ability to work effectively across technical and business teams
Responsibilities
- Provide production support for the Oracle Supply Chain Suite ERP while partnering closely with business users and IT teams to resolve issues
- Collaborate with functional leads, developers, and support peers to analyze problems, coordinate fixes, and deliver system enhancements
- Act as a trusted team resource - sharing knowledge, mentoring less-experienced colleagues, and contributing to a strong team culture
- Participate in team discussions, incident reviews, and problem-solving sessions to drive consistent and high-quality support outcomes
- Use SQL and data analysis to support root cause analysis and inform team decisions
- Contribute ideas and best practices to improve processes, reduce recurring issues, and strengthen overall system support
Benefits
- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Paid Time Off (including sick, holiday, vacation, etc.)
- Health Savings Account (HSA)/Health Reimbursement Account (HR) Options
- Growth Opportunities
- Tuition Reimbursement
- Short-Term/Long-Term Disability Insurance
- Climate controlled environment with excellent break room facilities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
