In the assigned Job Role of Infrastructure Consultant 2, your Area Of Responsibility will be as below: * Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations * Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities * Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems * Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes * Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes * Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance * Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards * Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains * Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration * Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise Your contribution to the team: * A collaborative spirit and excellent communication skills. * Ability to handle complex incidents and implement resolutions * A knack for conducting IT infrastructure assessment and identifying key optimization opportunities * Focused approach towards deployment management, system optimization, and process automation initiatives including sector specific focus * The ability to work with cross-functional teams
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree