In the assigned Job Role of Infrastructure Consultant 2, your Area Of Responsibility will be as below: Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations. Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities. Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems. Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes. Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes. Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance. Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards. Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains. Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration. Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise. Your contribution to the team includes a collaborative spirit and excellent communication skills, ability to handle complex incidents and implement resolutions, a knack for conducting IT infrastructure assessment and identifying key optimization opportunities, a focused approach towards deployment management, system optimization, and process automation initiatives including sector specific focus, and the ability to work with cross-functional teams. Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. The Infosys Communications, Media, and Technology (CMT) unit is a dynamic and innovative division dedicated to driving digital transformation and growth for clients in the telecommunications, media, and technology sectors. Our vision is to become the strategic and trusted partner for our clients by enabling their digital transformation and growth. We achieve this by leading technological changes. Join us to be part of a team that leverages deep industry insights and strategic leadership to deliver innovation-led transformation through digital, cloud, and AI-first solutions. We are committed to building and nurturing a high-impact partner ecosystem and driving long-term, strategic client relationships.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees