Oracle Cloud Technical Delivery Lead

Oracle•United States,

7d•$97,800 - $209,500•Hybrid

About The Position

Oracle North America Applications Consulting is seeking transformational leaders to join their growing team. This team focuses on North American clients using Oracle's back-office cloud applications and is looking for individuals with unique skills, energy, and creativity to innovate client experiences on cloud applications projects. The team believes in human-centered, experience-based approaches, empowering employees to solve problems independently, aligning people, processes, and technology with business strategy, and celebrating individual contributions. They are looking for seasoned cloud delivery professionals who can balance delivery rigor with customer experience, serving as trusted technical advisors remotely and on-location.

Requirements

Strong leadership and management skills.
Outstanding communication and customer relationship management skills.
Deep knowledge in SaaS Applications technology and OCI/PaaS technology.
Solid understanding of SaaS functionality, processes, and capabilities.
Proficient in Oracle SaaS Architecture, Data Migration, Integration, Reporting, and Extensions; specifically, ERP, HCM, SCM, or CX inbound and outbound capabilities as well as reporting and extensions.
Ability to create strategy documents for all major technical activities, using standard templates and tools.
Build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction.
Active listening, consensus-building, using a consultative approach to guide client decision-making, empathy and collaboration.
Lead and mentor a team of cloud analysts and consultants, both on-shore and off-shore, providing guidance and support to ensure their success.
Effectively communicate technical concepts to both technical and non-technical audiences.
Use the appropriate level of detail according to the audience with whom you are engaging and demonstrate active listening.
Demonstrate confidence and executive presence when delivering presentations.
Troubleshoot complex technical issues and find creative solutions.
Facilitate technical support to clients, serving as a liaison to the offshore technical team or product support.
Conduct technical discovery sessions, work with deal teams on solution design and estimation, and participate in sales presentations showcasing teams’ solutions, experience, and capabilities.
Contribute/lead innovation and initiatives as part of communities of practice and cross functional teams.
Identify areas for improvement in cloud solutions and processes and implement changes to enhance performance and efficiency.
Foundational understanding of OCI.
Oracle SaaS experience in Architecture, Data Migration, Integration, Reporting, and Extensions; including experience in SaaS (ERP, HCM, SCM, depending on area of expertise) inbound and outbound capabilities as well as reporting and extensions.
Demonstrated experience in leading and delivering the above tracks.
Deep experience in integration in general, demonstrated knowledge in platforms (preferably OIC), integration patterns, security, and processes.
Experience in OIC, VBCS, Process Cloud, ATP.
Foundational expertise in security: IDCS and security standards, SOS, SAML, OAUTH, PGP, and others.
Experience and clear understanding of functional concepts in SaaS modules in areas of expertise.
Clear understanding of functional processes and workflows.
Project management: planning, tracking scope, collecting and reporting status, identifying, communicating, and mitigating risks; effectively managing resources and identifying needs and changes.
Customer relationship building.
Continuously learn about emerging cloud technologies and best practices.
Out-of-the-box thinker always looking for new approaches and solutions.
Hands-on approach to tackling challenges.
Passion for client success across the lifecycle-building relationships that blossom into trusted partnerships.
Ability to apply industry knowledge, providing relevant and dynamic insights to each client.
Ability to listen, ask questions, and engage in candid conversations to design innovative solutions.
Entrepreneurial-minded, with sound judgment and ability to navigate complexity.
Highly collaborative team-player who can navigate different personalities, work well with others, and share lessons learned and knowledge gained from project experience.
Take ownership of individual success as well as those around you, modeling integrity and accountability with colleagues and clients.

Nice To Haves

Industry expertise is highly desired.

Responsibilities

Accountable for all technical scope items.
Works collaboratively with functional resources on/offshore.
Directs the work effort of on/offshore technical teams to meet commitments to customers on time and on budget.
Acts as an advisor to the customer, providing guidance and direction.
Maintains a productive relationship with the customer.
Facilitates workshops on all technical items.
Ensures quality processes and peer reviews are followed.
Tracks and communicates status, anticipates/foresees risk, escalates, and implements mitigations.
Ensures the technical scope is delivered on time and budget and meets quality standards, resulting in referenceable customers.
Analyzes business needs to help ensure Oracle solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen.
Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations.
Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions.
Supports business development efforts by pursuing new opportunities and extensions.
Collaborates with the consulting sales team by providing domain expertise.
Resolves complex customer issues by recommending and implementing solutions.
Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack.
Drives the technical activities of cloud projects from start to finish, including planning, execution, and monitoring, ensuring they are delivered on time and within budget.

Benefits

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
May be eligible for bonus and equity.
Competitive benefits that support our people with flexible medical, life insurance, and retirement options.
Volunteer programs.