OR/Sterile Processing Liaison-1

Memorial Hermann Health System•Forrest City, AR

About The Position

The OR/Sterile Processing Liaison reports to the Sterile Processing Manager and, under limited supervision, develops customer relationships that enable staff to obtain and maintain services supporting operational and organizational goals. The role serves as a link between Sterile Processing and the Operating Room, coordinating instrument support and communication to help ensure smooth daily operations and continuous performance improvement. The liaison coordinates sterile processing functions, including decontamination, processing, sterilization, and instrument turnover for immediate use or terminal sterilization. The position also anticipates surgical team needs, participates in daily rounds, coordinates instrument inventories, supports specialty instrumentation needs, contributes to reviews of department standards, and precepts new employees across surgical specialties. The role promotes safe, compassionate, personalized, and efficient care while supporting department and organizational goals.

Requirements

  • High school diploma or equivalent/GED required.
  • At least three years of experience in perioperative, sterile processing, or healthcare support required.
  • Extensive knowledge of Sterile Processing Department functions.
  • Strong customer service, team-building, multitasking, attention to detail, organization, and communication skills, including diplomacy and tact.

Nice To Haves

  • Graduate of a Surgical Technology Program.
  • Certified Registered Central Service Technician or Certified Surgical Technician certification.
  • Experience as an OR Scrub Technician or prior lead/supervisory experience.

Responsibilities

  • Serve as liaison between Sterile Processing and the Operating Room to support uninterrupted daily instrument service and ongoing communication and performance improvement related to surgical instruments.
  • Coordinate sterile processing functions supporting the OR, including instrument decontamination, processing, sterilization, and turnover for immediate use or terminal sterilization.
  • Coordinate with the Sterile Processing Manager on plans and projects to support continuous performance improvement.
  • Anticipate surgical team needs and participate in daily rounds.
  • Coordinate instrument inventory and ensure patient and physician needs for specialty surgical instrumentation are met.
  • Contribute to internal reviews of department standards, with a focus on accuracy and quality.
  • Precept new employees across all surgical specialties.
  • Participate in team performance improvement and understand the relationship between organizational and Sterile Processing Department activities.
  • Recommend storage or deletion of instruments on core storage racks.
  • Respond to immediate physician needs and develop permanent solutions with Service Team members and the Sterile Processing Manager or shift coordinators.
  • Ensure safe care for patients, staff, and visitors and follow organizational policies, procedures, and standards within budgetary specifications for time, supplies, productivity, and service quality.
  • Maintain professional growth by meeting mandatory and continuing education and skills competency requirements; support department goals and serve as a preceptor, mentor, and resource to less experienced staff.
  • Model Memorial Hermann service standards by providing safe, caring, personalized, and efficient experiences for patients and colleagues.
  • Perform other duties as assigned.
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