OR SCHEDULER

Yale New Haven Health • New Haven, CT

5d • Onsite

About The Position

Provides physicians with optimal service for scheduling patients for surgical procedures. Gathers information on these patients in order to facilitate operating room scheduling.

Requirements

• Graduation from high school or equivalent with additional courses in a business or accounting related field.
• One (1) to two (2) years experience in a healthcare environment with emphasis on the scheduling functions.
• Ability to understand Operating Room scheduling.
• Ability to understand medical terminology and type.
• Excellent interpersonal skills.
• Ability to effectively communicate with all levels of individuals especially physician offices.
• Must have the ability to work under constant pressure.

Nice To Haves

• Personal computer experience helpful.

Responsibilities

• Exhibits excellence in customer relations in order to provide the physicians with optimum quality of service.
• Answers the telephone within three (3) rings in a respectful and pleasant manner stating: "Yale?New Haven Hospital, Operating Room Scheduling Office, (name), "May I help you?"
• Follows established Operating Room guidelines in scheduling all patients.
• Demonstrates thorough knowledge of Operating Room Scheduling policies and uses sound judgement in handling requests for exceptions to these policies with guidance from supervisor/manager
• Follows established Operating Room guidelines in finalizing the daily schedule.
• Consolidates schedule for efficient utilization of rooms

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED