OR Scheduler Data Specialist: Fulltime Dayshift

Wellstar Health System•Roswell, GA

1d•Onsite

About The Position

Functions under the direction of the Surgical Services Information Systems Coordinator, the Operating Room Manager and the Executive Director of Surgical Services. Responsible for performing a wide variety of clerical procedures that requires independent judgement, ingenuity and initiative in the utilization of computers and other office equipment. Knows the existing lines of communication and authority, handles communications properly and is dependable and cooperative. Understands appropriate scheduling process and works with physicians and their staff to schedule surgery cases accurately and resolve any issues that may occur. Handle heavy phone volume. Audit nursing documentation to assure accuracy with statistical reporting. Enter patient charges in surgical information system within one business day and audit in the enterprise patient billing system. Must be flexible with work hours to meet departmental needs. Assumes responsibility for professional growth and self-development.

Requirements

High school diploma Required or equivalent.
Minimum 2 years’ experience in medical scheduling
Strong customer service skills, good organizational skills, and communication skills.
Able to operate office equipment efficiently.
Ability to understand and demonstrate knowledge of data information systems.
Ability to type at least 50 words per minute with a high degree of accuracy.
Ability to multitask.
The individual must be able to communicate and understand verbal and written English language and display a positive attitude.

Responsibilities

Demonstrates knowledge and compliance with established scheduling guidelines.
Accurately completes all data entry for scheduling of surgical cases in the desired units.
Recognizes and adheres to the established guidelines when scheduling late rooms.
Audits, prepares and prints verification schedules for surgeon offices and troubleshoots issues arising from communication with offices regarding the schedules.
Provides customer service to our physician’s and their staff to meet the scheduling needs of the physician and patient.
Notifies appropriate staff when cases/procedures are posted requiring special supplies, equipment, and personnel.
Communicates with outside departments when their personnel and/or equipment are needed, or scheduling changes are made.
Able to access Medical Staff Listing to determine surgeon privileges are appropriate and up to date.
Able to properly use computer command functions.
Organize and maintain scheduling records, reports and audits.
Reviews patient’s computer record to assure accuracy in documentation and statistical reporting.
Identifies documentation errors and communicates to appropriate personnel.
Facilitates correction of errors and assures that corrections are made in a timely manner.
Enters information from paper record into computer system as part of downtime procedures if necessary.
Prints audit reports for review of statistical requirements.
Prints reports to reconcile the number of patients scheduled versus charts completed.
Enters and submits charges into the surgical services computer system in compliance with charging guidelines.
Completes all charges within one business day.
Communicates with staff, manager and vendors to assure charge item accuracy.
Tracks supply item charges under correct miscellaneous codes and completes paperwork to establish correct markup percentages.
Supports hospital auditor to investigate billing questions and to assure accuracy.
Confirm and review charges transferred to enterprise patient billing system.
Operates office equipment efficiently.
Demonstrates computer skills and functions well with network applications.
Interacts effectively with other team members and promotes a cohesive working environment.
Demonstrates strong communication skills and customer service with offices, physicians, etc.
Ensures and maintains confidentiality in relation to patient, family, and hospital.
Demonstrates the ability to multitask and handle high phone volume and extreme stress.
Manages resources efficiently and works with team members to reduce costs and improve quality.
Assists in training of new employees.
Completes all other job specific tasks as needed.
Demonstrates individual initiative and creativity. Takes on assignments that provide opportunity to learn. Encourages, develops, and accepts new and innovative ways of doing things.
Flexible with work hours to meet departmental needs.
Demonstrates strong service recovery skills.
Demonstrates behaviors that incorporate the WellStar standards of gold.

Benefits

Connect with the most integrated health system in Georgia, and start a future that gives you more.
Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems.
Every day, 24,000+ of us work together to provide personalized care for patients at every age and stage of life – and our team members are the foundation of that care.
Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients’ and team members’ expectations, while transforming healthcare delivery.
OUR MISSION: To enhance the health and well-being of every person we serve.
OUR VISION: Deliver world-class healthcare to every person, every time.
OUR VALUES: We serve with compassion We pursue excellence We honor every voice
Culture of Excellence Wellstar consistently receives attention and accolades from national organizations that set the standards for world-class care.
Our system-wide practice of safety principles, assessing and addressing errors and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality.
Featured on the FORTUNE “100 Best Companies to Work For” list and Seramount 100 Best Companies list, we not only provide top-notch care for our patients, but also foster the culture of Wellstar as a Great Place to Work.