PRN OR Coordinator, OR Scheduling Call Center

Memorial Hermann Health System

27d•Onsite

About The Position

The Surgery Scheduler is a critical operational role responsible for coordinating and scheduling surgical procedures across a high-volume Level I Trauma Center, supporting one of the largest and most complex surgical programs in the nation. This position ensures accurate, timely, and efficient scheduling of both elective and emergent surgical cases within Epic, while maintaining alignment with trauma prioritization protocols, surgeon requirements, and operating room capacity constraints. Schedulers serve as a key liaison between surgeons, anesthesia, nursing, and administrative teams to ensure optimal OR utilization, patient safety, and throughput. Position responsible for assisting with the operations of assigned OR Department.

Requirements

High School Diploma or GED
One (1) year of supervisory experience preferred, in some departments may be required
Ability to read and write and perform duties following oral and written instruction
Ability to work various shifts for extended periods as determined by the director
Ability to perform duties requiring standing, walking, stooping, bending and lifting up to 50 pounds
2+ years of hospital or physician office experience preferred OR scheduling and/or call center experience preferred
Customer Service experience preferred
Must have good computer skills and Microsoft Excel experience

Responsibilities

Assists the OR Environment/Holding Area Clinical Manager with planning, organizing, scheduling department workload, and making daily work assignments.
Assists the OR Environment/Holding Area Clinical Manager with managing departmental employees: provides daily performance feedback to employees as required, gives input into performance appraisals.
Conducts quality inspections, participates in interviews, and supervises employee training processes.
Inspects physical condition of facility and takes appropriate corrective actions.
As needed, will assist with physical preparation of patient and physical environment according to the age/needs of the patient/population served.
Transports and transfers patients as necessary.
Functions as a porter between departments ensuring required medical supplies, information, specimens, and products are delivered in a timely fashion.
Collaborates with Holding Area Nurse to provide staffing resources to the Holding Area.
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences.
Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
Other duties as assigned.