Clinical Service Lead Operating Room - 4th Fl OR

Hospital for Special Surgery•New York, NY

About The Position

The OR Clinical Service Lead recognizes a nurse’s leadership potential alongside clinical practice expertise. The role requires demonstrated leadership ability, effective interdisciplinary and interdepartmental communication, and participation in councils and committees. The Lead directs and coordinates unit clinical activities to support high-quality patient care, including patient safety, interdisciplinary communication, patient satisfaction, and resource utilization. The Lead coordinates the daily activities of a surgical service, including handoff communication, time utilization, and staff assignments during a specific time period. The role facilitates staff growth and development and leads patient-care coordination for the unit or surgical service, in addition to the accountabilities of the CNI, CNII, and CNIII clinical positions. The Lead is responsible for day-to-day operations of the assigned surgical service.

Requirements

  • At least 3 years of clinical experience in the operating room.
  • Bachelor’s degree required.
  • Specialty certification required.

Nice To Haves

  • Master’s degree preferred; enrollment is noted.

Responsibilities

  • Oversee and coordinate the clinical activities and daily operations of surgical services to drive efficiency and quality care.
  • Oversee patient throughput from holding to the operating room to PACU.
  • Facilitate day-to-day workflows and serve as a first resource for staff, surgeons, and the interdisciplinary team, responding to issues in real time.
  • Communicate with surgeons and offices regarding specific case needs.
  • Maintain clear communication with clinical operating room teams and escalate day-of issues to leadership in real time as appropriate.
  • Maintain preference cards for the service in collaboration with clinicians.
  • Support KPIs and goals, focusing on First Case On Time Starts and Turnaround Times, and actively remove barriers to achieving them.
  • Assume the charge role at the podium based on unit need, as determined by the PCD/APCD.
  • Coordinate handoff communication, time utilization, and staff assignments.
  • Facilitate staff growth and development and coordinate patient care.
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