Optometry Services Supervisor

Family HealthCare Network • Fresno, CA

18d

About The Position

The Optometry Services Supervisor is responsible for the direct supervision of
staff members and daily operations of the optometry services.

Requirements

• Possesses specific advanced knowledge and skills, including written and verbal communication skills, computational, computer and technical skills, and mathematical knowledge frequently acquired through completion of an Associate’s Degree program with a recognized major or comparable experience, and;
• Two years of leadership experience or 5 years of progressively greater responsibility or significant contributions to projects and initiatives that demonstrate leadership skills.
• Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs, and other elements.
• Ability to use Microsoft Excel to analyze data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements.
• Ability to develop sophisticated presentations in Microsoft PowerPoint, including the use of embedded objects, transitions, and other elements.
• Valid CA driver’s license
• Job duties require the employee to effectively communicate, verbally and in writing, their opinions, and extrapolations of information they collect and synthesize/analyze.
• Responsible for the resolution of conflicts that may arise because of disagreements between employees, between employees and customers/clients, or with the public, other legal entities, or governmental authorities.
• Compiles, analyzes, and prepares information in an effective written form, including correspondence, reports, articles, or other documentation.
• Effectively conveys technical information to non-technical audiences.

Nice To Haves

• Optometry related experience highly desired.

Responsibilities

• Provides supervision to departmental staff
• Responsible for facilitating efficient optometry patient flow by coordinating the front and back-office services throughout the operational hours.
• Through operational reports and staff feedback, identifies opportunities, makes recommendations to Manager, and implements strategies for improving customer service, patient throughput and patient flow.
• Responsible for ensuring patient information is collected, verified, updated and financial options reviewed and offered to patients during the registration process.
• Responsible for facilitating efficient optical patient flow and sales services throughout the operational hours.
• Responsible for conducting inspections of work areas and exam rooms to ensure compliance with OSHA, Joint Commission and/or accrediting bodies, regulatory agencies, and infection control guidelines
• Responsible for handling patient complaints.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 251-500 employees