Optometry Technician (bilingual)
About The Position
The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center provides primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV, and homeless services. MNHC advocates for health equity and delivers innovative, high-quality services responsive to the neighborhoods and diverse communities it serves. This Optometry Technician role is a Regular, Full Time, Non-Exempt position that requires the applicant to be bilingual (English/Spanish). The primary objective of this role is to interact with and support patients of all ages to ensure smooth patient flow and provide excellent care and service.
Requirements
- Bilingual in Spanish and English
- High school diploma or equivalent (GED)
- One year of experience working in a healthcare setting
- Strong communication skills
- Ability to multi-task with organizational skills and effective team dynamics, flexibility and collaboration
- Excellent time management skills
- Willingness to learn and grow in the role is key since most of the tasks can be learned in the job and/or taught by the Optometry Director
- Ability to establish effective working relationships with patients and peers
- Adherence to infection control protocols and practices
Nice To Haves
- One year of experience as an optometry technician
Responsibilities
- Work up patients prior to eye exams by documenting chief complaints and gathering medical history
- Measure visual acuity and perform other tests as planned
- Perform automated lensometry to measure the prescription of lenses
- Conduct autorefraction to provide an objective estimate of refractive error
- Administer visual field tests to check peripheral vision
- Capture fundus photography to document the interior surface of the eye
- Perform OCT (Optical Coherence Tomography) imaging to capture detailed images of the retina
- Greet patients and answer phone calls promptly and professionally
- Assist patients with check-in and check-out procedures
- Verify insurance eligibility and other public assistance programs
- Provide patient education
- Conduct patient outreach
- Document notes in electronic medical records
- Send mailed or electronic communications to patients
- Maintain an organized and efficient office environment
- Assist with inventory management by tracking medical supplies, records, and equipment
- Ensure all equipment is properly maintained
- Participate in team meetings and training sessions
- Assist other clinics when necessary
- Perform other duties or tasks assigned by the Director of Optometry
Benefits
- Annual 4% COLA increase
- 401(k) retirement savings plan includes a company contribution
- Vacation: 2 weeks annually
- Paid educational leave: 40 hours annually
- Medical insurance: zero out-of-pocket expense
- Dental and vision insurance provided at no cost to the employee
- Life insurance includes a free basic policy with an optional voluntary plan
- Paid time off includes 12 paid holidays, a birthday holiday, two floating holidays and 12 sick days per year
- Flexible spending accounts for health and dependent care expenses
- Commuter benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
