Optometry Front Office Coordinator
About The Position
Eyes Over DFW is a patient-focused optometry practice committed to delivering exceptional eye care in a friendly, welcoming environment. We take pride in creating a positive experience for every patient who walks through our door. We're currently seeking a reliable, personable, and detail-oriented receptionist to be the first point of contact for our practice. As the front desk coordinator, you will play a crucial role in ensuring smooth front office operations and providing excellent customer service. You will greet patients, schedule appointments, manage phone calls, and support the overall administrative needs of the clinic.
Requirements
- High school diploma or equivalent required.
- Proficient in using office software and scheduling systems.
- Ability to multitask and remain organized in a fast-paced environment.
- Friendly, professional demeanor with a focus on patient care.
- Strong communication and interpersonal skills.
Nice To Haves
- Previous experience in a medical or optometry office preferred.
Responsibilities
- Greet patients warmly and assist with check-in and check-out procedures.
- Schedule and confirm patient appointments using practice management software.
- Answer phone calls and respond to inquiries in a professional and courteous manner.
- Collect and verify insurance information.
- Process payments and maintain accurate records.
- Maintain a clean and organized front desk area.
- Coordinate with optometrists, technicians, and other staff to support daily operations.
Benefits
- Supportive and collaborative team environment.
- Opportunities for training and growth.
- A meaningful role in helping people improve their vision and eye health.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
