Optometric Technician

AEG Vision • Sandusky, OH

1d

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education and help deliver an efficient, high-quality patient experience. The role conducts preliminary testing and specialty diagnostic testing, performs post-exam tasks, manages appointment scheduling, and assists with patient and practice operations. The position may also involve scribing for the Optometrist or performing refractions, as well as other duties requested by the practice.

Requirements

• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills to collaborate professionally with coworkers and patients.
• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist’s exam, including dilation, topical and diagnostic medication administration, Optomap, autorefractor testing, and visual acuity testing.
• Interview patients before their visits to identify medical issues and reasons for the appointment and relay relevant details to the Optometrist.
• Schedule referrals to Ophthalmologists, diagnostic follow-up visits, and other specialty referrals, and complete related paperwork as needed.
• Maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
• Respond to patient telephone inquiries about medication, treatment, and problems, referring questions to the Optometrist as needed.
• Perform diagnostic testing using specialty equipment such as OCT, Visual Field, Pachymetry, and retinal cameras, as needed.
• Document medical findings and communications between the Optometrist and patient in Electronic Health Records, and assist with medical documentation clerical duties at participating practices.
• Check CPT codes and billings for post-operative care, office visits, and other services.
• Support appointment-schedule utilization by confirming appointments, contacting patients from recall listings, and reaching out to no-shows or patients who canceled to reschedule.
• Conduct contact lens insertion and removal classes, manage contact lens trial inventory, check in contact lenses, and take contact lens orders in person or by phone.
• Complete end-of-day tasks, including opti-schedule wrap-up and the end-of-day checklist.
• Clean and organize frame boards, displays, mirrors, the work bench, and office areas to maintain cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions, as requested.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability benefits
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED